# Changelog

What’s new in erxes.

- [Output Variables Panel](https://erxes.io/changelog/output-variables-panel.md): The Variables panel in the automation builder is now live, replacing the placeholder with a full reference surface for every node in your flow.
- [Segment Analytics](https://erxes.io/changelog/segment-analytics.md): Every segment now opens with a live analytics overview, replacing the static member count with 15 days of movement data.
- [AI Agents on the Automation](https://erxes.io/changelog/ai-agents-on-the-automation.md): Answers across Facebook Messenger, Instagram, erxes Business Messenger, Discord, and website chat using AI agents
- [Canvas Direction change on the Automation](https://erxes.io/changelog/canvas-direction-change-on-the-automation.md): Switch the entire canvas between horizontal and vertical layouts from the canvas menu.
- [Output Variables on the Automation](https://erxes.io/changelog/output-variables-on-the-automation.md): Automation triggers now expose their full payload as searchable variables, giving every downstream action structured data to work with.
- [Automation: Loyalty Actions & Flow Direction](https://erxes.io/changelog/automation-loyalty-actions-flow-direction.md): You can now trigger loyalty actions directly from the automation builder
- [Team Members: Branch, Department & Unit Filters](https://erxes.io/changelog/team-members-branch-department-unit-filters.md): The team members table now supports filtering by branch, department, and unit, making it practical to manage large organizations across multiple locations. New columns have been a…
- [Frontline: Call Reports & Dynamic Search](https://erxes.io/changelog/frontline-call-reports-dynamic-search.md): Call reports have been fully redesigned with a new overview UI, proper pagination, and chart data limits that keep the page fast even with large datasets. The default date range i…
- [Permission Groups: Members Tab](https://erxes.io/changelog/permission-groups-members-tab.md): Permission group details now include a dedicated Members tab showing exactly which users belong to each group. You can browse groups by plugin Core, Frontline, Operation and open…
- [In-Chat Agent Editor & Per-Conversation Thinking Level](https://erxes.io/changelog/in-chat-agent-editor-per-conversation-thinking-level.md): Each AI agent conversation now has its own Thinking Level control, letting you choose how much reasoning the agent applies before responding — from Off (direct answers, no reasoni…
- [SIP Status on Call Widget](https://erxes.io/changelog/sip-status-on-call-widget.md): The call widget now shows your live phone line status — Online, Paused, or Off — right at the top of the dialer, so agents can confirm their line is actually connected before plac…
- [Frontline: Ticket Reports](https://erxes.io/changelog/frontline-ticket-reports.md): Ticket reports now break tickets down by priority (Minor, Medium, High, Critical), status (new, open, in progress, resolved, closed, cancelled), and date — giving teams a clearer…
- [Facebook/Instagram Auto-Repair](https://erxes.io/changelog/facebook-instagram-auto-repair.md): Bot health is now visible at a glance — Healthy, Needs repair, or Syncing — with a one-click Repair action per bot. Integrations automatically re-authenticate as part of the repai…
- [Frontline Email Replies](https://erxes.io/changelog/frontline-email-replies.md): Reply to and send emails directly from the Frontline inbox, no context-switching required.
- [Frontline Reports](https://erxes.io/changelog/frontline-reports_2.md): A dedicated reporting feature now built into the Frontline plugin.
- [Sales Pipeline First Version](https://erxes.io/changelog/sales-pipeline-first-version.md): The first version of the Sales Pipeline is now live and ready to use. Currently supports the Kanban board view. More view types will be available with the erxes 3.0 release later…
- [Shared Team Inbox (v1) & Frontline Updates](https://erxes.io/changelog/shared-team-inbox-v1-frontline-updates.md): Now part of the Frontline plugin. Performance improved — loads 15× faster. Fetches previous conversations instantly.
- [Payment Plugin Security Enhancement](https://erxes.io/changelog/payment-plugin-security-enhancement.md): Payment credentials are now masked to prevent accidental exposure in screenshots and shared views.
- [Contact bug fix](https://erxes.io/changelog/contact-bug-fix.md): Improved Company Search: Resolved an issue where searching for company names with multiple words only used one word from the query. For example, searching for "Erxes Mongolia LLC"…
- [Call bug fix](https://erxes.io/changelog/call-bug-fix.md): Fixed the issue where calls from users during the night were not being saved in the system: Users can now be confident that their call data is securely stored, enhancing the syste…
- [Broadcast Plugin Update: Enhanced Email Statistics Now Available](https://erxes.io/changelog/broadcast-plugin-update-enhanced-email-statistics-now-av.md): Changelog: The Broadcast plugin now includes detailed email statistics. You can track the total number of emails sent, delivered, opened, clicked, bounced, and rejected.
- [New goal plugin](https://erxes.io/changelog/new-goal-plugin.md): Set and track target metrics easily, like annual or monthly sales goals or customer number targets, to help your company stay focused and measure progress effectively.
- [Stripe integration added to the payment plugin](https://erxes.io/changelog/stripe-integration-added-to-the-payment-plugin.md): Easily accept payments through Stripe, providing a secure and seamless payment experience for your users.
- [Instagram Post Integration Now Available](https://erxes.io/changelog/instagram-post-integration-now-available.md): Seamlessly connect and manage your Instagram posts directly from our platform, making social media management easier than ever.
- [Includes the Erxes POS app.](https://erxes.io/changelog/includes-the-erxes-pos-app.md): [https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/098efcb2-a206-4f7f-c7f4-047d44378000/public]
- [Automatic Chat Setup for Boosted Facebook Posts](https://erxes.io/changelog/automatic-chat-setup-for-boosted-facebook-posts.md): Easily engage with your audience by automatically setting up chat for posts boosted on Facebook.
- [Streamlined Reporting and Workflow Enhancements](https://erxes.io/changelog/streamlined-reporting-and-workflow-enhancements.md): Pivot reports now support customizable row and column values Easily organize and analyze your data with more flexibility in Pivot reports. Contact and Inbox now support Table view…
- [Enhanced File Upload and Faster Knowledge Base Access](https://erxes.io/changelog/enhanced-file-upload-and-faster-knowledge-base-access.md): Support for uploading large PDF files Easily upload and manage larger PDF documents without any hassle. Improved speed in the Knowledge Base module Access information faster with…
- [Drag-and-Drop Files Directly into the Team Inbox](https://erxes.io/changelog/drag-and-drop-files-directly-into-the-team-inbox.md): Easily upload files by dragging them from external sources straight into the team inbox, simplifying collaboration and saving time.
- [Resolved Mass Email Sending Error](https://erxes.io/changelog/resolved-mass-email-sending-error.md): https://jam.dev/c/e131f3a5-8ec8-469b-bbad-2b7ef8495908
- [Config of Product bug fix](https://erxes.io/changelog/config-of-product-bug-fix.md): Fixed the issue where grouped products were not visible.
- [Editor bug fix](https://erxes.io/changelog/editor-bug-fix.md): Fixed errors when clicking on the editor. Fixed an issue where errors appeared when clicking on the code section.
- [Import & Export bug fix](https://erxes.io/changelog/import-export-bug-fix.md): Fixed the issue where no data was being exported. Fixed the issue where additional property fields created in the sales field were not visible during export. Fixed the issue where…
- [Form bug fix](https://erxes.io/changelog/form-bug-fix.md): Fixed the issue where users could not scroll down when filling out a form. Fixed the issue where users could not search through created forms.
- [IMAP bug fix](https://erxes.io/changelog/imap-bug-fix.md): Fixed the issue where emails were not being sent to addresses added in the CC field. Fixed the issue where some emails were not being received. Fixed the issue where email connect…
- [Insight bug fix](https://erxes.io/changelog/insight-bug-fix.md): Pivot reports now support customizable row and column values Easily organize and analyze your data with more flexibility in Pivot reports. Contact and Inbox now support Table view…
- [Integration Facebook bug fix](https://erxes.io/changelog/integration-facebook-bug-fix.md): Improved the Facebook content format. Fixed the issue where the "Continue with Facebook" button would show errors. Fixed the issue where images sent via Team Inbox were not displa…
- [Loyalty bug fix](https://erxes.io/changelog/loyalty-bug-fix.md): Implemented archiving for the Loyalty Score.
- [Business Portal bug fix](https://erxes.io/changelog/business-portal-bug-fix.md): Fixed the issue where users could not save complaints or suggestions on the Business Portal.
- [Pricing bug fix](https://erxes.io/changelog/pricing-bug-fix.md): Fixed the issue where newly set pricing policies could not be saved.
- [Product & Service bug fix](https://erxes.io/changelog/product-service-bug-fix.md): Fixed the issue where product search was not working properly. Fixed the issue where product description fields could not be typed in and were stuck. Fixed the issue where SaaS im…
- [Sales Pipeline bug fix](https://erxes.io/changelog/sales-pipeline-bug-fix.md): Fixed the issue where sales field settings could not be adjusted. Fixed the issue where incorrect numbers appeared in the sales pipeline's stage section. Fixed the issue where new…
- [System Config bug fix](https://erxes.io/changelog/system-config-bug-fix.md): Fixed the issue where the system configuration did not recognize the WEBP file extension.
- [Team Inbox bug fix](https://erxes.io/changelog/team-inbox-bug-fix.md): Fixed the issue where "message received" and "last seen" were mixed up in Team Inbox. Fixed the issue where clicking "Convert to" would incorrectly trigger the background pipeline…
- [Enhanced erxes Business Messenger Interface](https://erxes.io/changelog/enhanced-erxes-business-messenger-interface.md): These updates provide a more intuitive and efficient interaction experience within the erxes Business Messenger 2.0
- [Call Dashboard Live Integration](https://erxes.io/changelog/call-dashboard-live-integration.md): This update enhances our call management capabilities by providing comprehensive, real-time insights into call center operations, improving both efficiency and responsiveness.