# Frontline: Ticket Reports

Published 2026-06-14

> Ticket reports now break tickets down by priority (Minor, Medium, High, Critical), status (new, open, in progress, resolved, closed, cancelled), and date — giving teams a clearer view of ticket volume and severity over t

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/7bb8ae43-dad8-4ace-d9ed-8e5de0a25200/public)

Ticket reports now break tickets down by priority (Minor, Medium, High, Critical), status (new, open, in progress, resolved, closed, cancelled), and date — giving teams a clearer view of ticket volume and severity over time.