# Shared Team Inbox (v1) & Frontline Updates

Published 2025-07-14

> Now part of the Frontline plugin. Performance improved — loads 15× faster. Fetches previous conversations instantly.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/f01e0c9a-fdaf-4dd1-3bd4-02c283309800/public)

**Shared Team Inbox (v1)**

Now part of the Frontline plugin. Performance improved — loads 15× faster.

Fetches previous conversations instantly.

Covers:

-   Facebook conversations
-   erxes Messenger conversations
-   erxes Forum conversations
-   IMAP (coming soon)
-   Whatsup (coming soon)

**Ticketing System**

Ticketing is integrated into the Frontline plugin and ready for use.

**Business Calling**

Grandstream PBX-based calling is fully integrated and functional.

All updates will be included in the erxes 3.0 release by the end of August.