# [Notification]

Published 2026-09-22

> Settings → Notifications The Notifications page lets you control which events and plugins can send you notifications. You can turn notifications on or off for each plugin and choose how you want to receive them. How to o

## **Settings → Notifications**

The **Notifications** page lets you control which events and plugins can send you notifications. You can turn notifications on or off for each plugin and choose how you want to receive them.

## **How to open Notifications**

1.  Click **Settings** in the bottom-left sidebar.
2.  Under the **ACCOUNT** section, click **Notification**.
3.  The Notifications panel opens on the right.

On the left side, you will see a list of plugins grouped by category:

-   **CORE PLUGIN**
-   **OPERATION PLUGIN**
-   **SALES PLUGIN**
-   **FRONTLINE PLUGIN**

Each plugin has its own notification settings. Click any plugin name to see its events.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/ee76cb79-4a04-46c9-0e81-ba298019e600/public)

## **1\. Core Plugin — Structure**

-   **Path:** Settings → Notification → Structure
-   **URL:** /settings/notification/core:structure

### What it does

This controls notifications about changes to the company structure, such as branches, departments, and positions.

### What is there

At the top:

-   **Core** toggle — Turn this on to receive any notifications from the Core plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Structure** toggle — Turn on/off all Structure notifications at once. Shows 0 of 3 events active.

### Events

-   **Branch assignee changed**  
    Triggered when the assignee of a branch is changed.
-   **Department assignee changed**  
    Triggered when the assignee of a department is changed.
-   **Position assignee changed**  
    Triggered when the assignee of a position is changed.
-   ![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/ee76cb79-4a04-46c9-0e81-ba298019e600/public)
    

## **2\. Operation Plugin — Task**

-   **Path:** Settings → Notification → Task
-   **URL:** /settings/notification/operation:task

### What it does

This controls task-related notifications.

### What is there

At the top:

-   **Operation** toggle — Turn this on to receive any notifications from the Operation plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Task Notifications** toggle — Turn on/off all Task notifications at once. Shows 0 of 2 events active.

### Events

-   **Task Assigned**  
    Triggered when a user is assigned to a task.
-   **Task Status changed**  
    Triggered when a task status is changed.
-   ![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/bbe52061-e177-4044-f9b3-f73861204400/public)
    

## **3\. Operation Plugin — Project**

-   **Path:** Settings → Notification → Project
-   **URL:** /settings/notification/operation:project

### What it does

This controls project-related notifications.

### What is there

At the top:

-   **Operation** toggle — Turn this on to receive any notifications from the Operation plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Project Notifications** toggle — Turn on/off all Project notifications at once. Shows 0 of 2 events active.

### Events

-   **Project Assigned**  
    Triggered when a user is assigned to a project.
-   **Project Status changed**  
    Triggered when a project status is changed.
-   ![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/147b1bfa-dc1c-47ae-0348-8bb852d1a600/public)
    

## **4\. Sales Plugin — Deals**

-   **Path:** Settings → Notification → Deals
-   **URL:** /settings/notification/sales:deals

### What it does

This controls deal/sales-related notifications.

### What is there

At the top:

-   **Sales** toggle — Turn this on to receive any notifications from the Sales plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Deals** toggle — Turn on/off all Deals notifications at once. Shows 0 of 2 events active.

### Events

-   **Deal assignee**  
    Triggered when a user is assigned to a deal.
-   **Deal status changed**  
    Triggered when a deal status is changed.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/dc565b85-5697-4027-ff29-cec3ebff0700/public)

## **5\. Sales Plugin — Note**

-   **Path:** Settings → Notification → Note
-   **URL:** /settings/notification/sales:note

### What it does

This controls note-related notifications in the Sales plugin.

### What is there

At the top:

-   **Sales** toggle — Turn this on to receive any notifications from the Sales plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Note** toggle — Turn on/off all Note notifications at once. Shows 0 of 1 events active.

### Events

-   **Mentioned in note**  
    Triggered when a user is mentioned in a note.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/02ba9b24-5a4d-49dc-c7c4-3e55fed28e00/public)

## **6\. Frontline Plugin — Conversations**

-   **Path:** Settings → Notification → Conversations
-   **URL:** /settings/notification/frontline:conversations

### What it does

This controls notifications for customer or team conversations.

### What is there

At the top:

-   **Frontline** toggle — Turn this on to receive any notifications from the Frontline plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Conversations** toggle — Turn on/off all Conversation notifications at once. Shows 0 of 6 events active.

### Events

-   **Message added**  
    Triggered when a message is added to a conversation.
-   **Assignee changed**  
    Triggered when a conversation assignee is changed.
-   **Conversation created**  
    Triggered when a conversation is created.
-   **Participant added**  
    Triggered when a participant is added to a conversation.
-   **State changed**  
    Triggered when a conversation state is changed.
-   **Conversation tagged**  
    Triggered when a conversation is tagged.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/421539f6-c8eb-453b-9f21-5decbbf80a00/public)

## **7\. Frontline Plugin — Channels**

-   **Path:** Settings → Notification → Channels
-   **URL:** /settings/notification/frontline:channels

### What it does

This controls channel-related notifications in the Frontline plugin.

### What is there

At the top:

-   **Frontline** toggle — Turn this on to receive any notifications from the Frontline plugin.
-   Notification channels: **Email**, **Mobile soon**, **Other soon**.

Below that:

-   **Channels** toggle — Turn on/off all Channel notifications at once. Shows 0 of 1 events active.

### Events

-   **Assignee change**  
    Triggered when a channel member is changed.

![](https://imagedelivery.net/5m26Aj-CutMXPPNacMs_yQ/7f961025-ae36-4730-a46b-3b7cee459d00/public)