# Developer Relations Engineer

Published 2024-09-05

> 1. General Information Approved date: 2022.11.11 Department belongs to: Operational team Directly responsible to: COO Appeal to: CEO Substitutable position: Senior Operational Manager 2. Main purpose and Responsibilities

**1\. General Information**

**Approved date:**

2022.11.11

**Department belongs to:**

Operational team

**Directly responsible to:**

COO

**Appeal to:**

CEO

**Substitutable position:**

Senior Operational Manager

**2\. Main purpose and Responsibilities of the Position**

**Job Summary:**

-   As the Developer Relations engineer, you will be responsible for engage with community including freelancers, agencies, and enterprise software developers to help them embrace the erxes approach in the Open Source & MarTech space
-   Enable community developers and core erxes developers to have clear road/process map of their contribution to erxes and also bring their feedback to engineering teams at erxes.

**Key areas of accountability:**

-   Spearhead the adoption of new technologies in upstream communities
-   Identify exciting new areas of development, programming languages, and classes of application
-   Explore ways to deliver those applications to erxes users
-   Reach out to community leaders and technical leaders in those ecosystems and build a common understanding of the best approach to application delivery on erxes for their work
-   Contribute to code and technical documentation
-   Become an expert in the technologies on which we build the erxes ecosystem
-   Utilize communication, presentation, and persuasion skills
-   Inspire the next generation of engineers to work more efficiently with open source
-   Adopt the latest practices and shape erxes software to suit new workflows and priorities
-   Represent the erxes community but also open-source software as a contributor to the wider open source ecosystem
-   Work in a distributed team
-   Travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions

**Primary job description:**

-   Grow the developer community by attracting software developers and independent software vendors to the platform
-   Create content to scale up adoption, demonstrate best practices, and showcase new features
-   Provide input to development teams at erxes core system based on feedback from community members, developers, and the wider community
-   Collaborate with software developers, product managers and technical writers
-   Write ecosystem specific guides, tutorials, release notes, and white papers
-   Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
-   Engage with the developers through various means, including webinar, podcast, open day, social media, conferences, etc
-   Deliver training workshops in person and remotely
-   Represent the platform via speaking engagements at industry events and community conferences

**Job requirements**

-   You love technology and working with brilliant people
-   You are curious, flexible, articulate, and accountable
-   You value soft skills and are enthusiastic, thoughtful, and self-motivated
-   You have experience with developer tools and open source projects
-   You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)
-   You have interest and experience with DevOps, software development, testing and QA, package management, container technology
-   You can work autonomously and assume full ownership of objectives as needed
-   You can be flexible with your time and enjoy working with new technology in a fast-paced environment
-   You are experienced working with open source communities and understand the workflow of volunteer contributors

**Files & softwares to be used**

-   Github
-   Erxes XOS
-   Phone
-   Discord
-   Google apps
-   Figma

**Scope of the role**

Work closely with our community members, core developers internally.

**Key Performance Indicator**

Contibution level guide

**3\.       Additional information**

**Working condition**

Hybrid

**Working hours**

9.00-18.00 Monday - Friday (can work remotely during this time)

**Work equipment**

Desk, chair, computer, and other