Pricing

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  • Cloud service pricing

    Free Standard Plus
    Free
    Coming soon
    $24 Save 17%26
    Per user per month, billed annually
    or $29 per user if billed monthly
    Coming soon
    $49 Save 17%179
    Per user per month, billed annually
    or $59 per user if billed monthly
    Coming soon
    Free Standard Plus
    AI assistant as a service Additional $50 per user per month (Coming soon)
    Integration
    Included integration 5 50 100
    Bonus integration 10 25 50
    Features
    Team Inbox
    Knowledge base
    CRM
    Sales
    Lead
    Engage
    Contacts
    Included contact 1000 (Up to 10,000 bonus contacts) Unlimited Unlimited
    Support
    Priority support and custom support agreement Priority support 24/7 support with 6 hour response time Dedicated account manager
    Support option for on-prem deployments
    Private onboarding and training sessions
    Customer success manager and health checks
    Unlimited email support
    Community forum access

  • Self managed service pricing

    Select a supporting plan that fits your needs, budget and business size

    Initial boost

    $5000 /Pay once**

    For independent teams who need only one time full support to get started

    Contact us
    SERVICE

    erxes installation & configuration

    MongoDB installation

    Redis installation & configuration

    Nginx installation & configuration

    Premium*

    $2500 /mo**

    For larger teams who need a quicker response and 24/7 call support

    Contact us
    SUPPORT

    24/7 chat support

    24/7 call support

    Unlimited email support

    Community forum access

    Private onboarding and training sessions

    Customer success manager and health checks

    Dedicated account manager

    Priority support

    Support option for on-prem deployments
    SECURITY & ADMINISTRATION

    BAA option to certify HIPAA & HITECH compliance

    Support for SAML 2.0-based single-sign-on

    Advanced identity management via Rippling integration

    Weekly email summary report of your org's health

    Privacy Shield certification for protection of personal information

    Two-factor authentication via U2F device, TOTP app, or SMS

    Support for performance monitoring
    Extra

    Account onboarding

    Migration assistance

    Direct access to product team

    Answers for your questions

    * Pricing & Billing
    Displayed prices represent the monthly breakdown for an annual contract; advanced annual payment is required.
    ** Pricing
    VAT is not included.
    Self-support resources
    erxes Inc provides user information for administrators, end users and erxes developers.
    Consultations with the product team
    Premium plan subscribers are entitled to a 1-hour consultation/month with a core team member. Additional hours can be purchased for a fee.
    Critical business impact
    An issue affecting erxes Inc that prevents a business from operating as normal. Examples include: data loss or corruption; system crashes; loss of critical functionality; large numbers of users unable to work.
    Normal business impact
    An issue affecting erxes Inc that causes a partial or non-critical loss of functionality. Examples include: some system functions are unavailable; minor performance problems; small numbers of users unable to work.
    Minimal business impact
    A question, feature request or documentation issue that does not have an impact on performance.

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