erxes Inc | Experience Operating System(XOS)

Products
- XM for SaaS
- XM for B2B Sales
- XM for Frontlinecoming soon
- XM for Peoplecoming soon
- erxes Marketplace
Experience
Management for SaaS
A one stop customer engagement platform to help you deliver authentic customer-centered services.
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Featured plugins from the XM for SaaS
erxes Messenger
Shared team Inbox
Social media integrations
Popups & forms
Multi-brand
Help Center
Knowledge base
Ticket Management
Customer portal
Multiple ticket pipelines
Contact management
Segmentation
Marketing automation
Account-based marketing
Custom reporting

Experience
Management for B2B Sales
A structured approach to manage your sales, close deals more efficiently, improve customer relationships, and achieve revenue goals.
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Featured plugins from the XM for B2B Sales
Sales pipeline
Lead capture
Sales automation
erxes messenger
Shared team Inbox
Contact management
Segmentation
Personalized marketing
Marketing automation
Social media integration
Help Center
Knowledge base
Ticket management
Customer portal
Email sending
Pricing
Invest
Resources
Resource center
Blog
Growth Guidebook

Customer Stories

Help Center

Grow Your SaaS
Become a Partner

Showcase Yourself

Join the Discussion

Design system
Developers
Developer Docs
API References
Community

Trusted by thousands of companies across the world

erxes is empowering all types and sizes of business to achieve world-class experience

erxes is a unified infrastructure
for experience management
(XM)

Transform your experience management with our plugin-based omni-channel platform, delivering personalized experiences that perfectly align with the unique needs of each business.

Get started

Plugins

Think of our plugins as individual Lego bricks, each serving a specific purpose

All of these bricks are our plugins, each possessing unique functions and roles that seamlessly integrate into your workflow, fostering business growth. However, just as a house cannot be built using a single brick, maximizing the benefits of our plugins requires their combined use. Among them, there are plugins that we have developed, and others that our community has developed. Some samples are provided below.

Team Inbox

Task Management

Sales Pipeline

Knowledge Base

Marketing Automation

Help Center

Role

Plugins grouped to play specific roles

Let us describe X.O.S in terms of roles, such as using erxes as a customer support role. Companies can use the following plugins to succeed in their endeavors: erxes Messenger plugins for the chat purpose, incorporating Shared team inbox plugins. Additionally, they can utilize Help center plugins for efficient customer ticket management. When these plugins work together, businesses can streamline their customer support processes and enhance overall customer satisfaction.

Customer support

Marketing

Sales

Product

Founder and CEO

Human resource

Industry

Industry-specific categories

Now, let's describe how our plugins are organized into industry-specific categories to optimize your business. For instance, consider a SaaS technology company using erxes Messenger with tracked data. By doing so, the SaaS company can fully benefit from erxes' comprehensive understanding of their customers, gaining a 360-degree view of their preferences, behavior, and needs. This valuable insight allows the company to make data-driven decisions, personalize their services, and ultimately enhance customer satisfaction and retention.

Technology

Financial services

B2B

Travel & Hospitality

Automotive

Media & Telco

Goal

Plugin collections to achieve your goals

Let's now describe how we have organized our plugins into larger building blocks, each tailored to help you achieve specific goals using X.O.S. We have carefully curated essential plugins for each goal, enabling you to start working towards your objectives instantly. For example, if your goal is marketing automation, you can utilize erxes Segmentation plugins in conjunction with Automation to send marketing emails to your customers automatically. This powerful combination streamlines your marketing efforts and ensures targeted communication, boosting your marketing campaigns' effectiveness and driving better results for your business.

Lead Generation

Customer Segmentation

Email Marketing

Marketing automation

Personalization & Behavioral Tracking

Cross-selling and Upselling

Own Custom XM

Create your own custom unique experiences

Possibilities don't end there. With our wide range of plugins, you can build anything you want. Expand your imagination and construct unique experiences that perfectly align with your vision

Logistics Platform

Insure Tech Platform

Property Leasing Platform

User generated Medium like Platform

Investment Platform

SaaS Platform

Bundle (XM)

A ready-made house to let you head start

Our Experience Bundles, such as XM for SaaS or XM for B2B Sales, are like ready-made houses for sale. They come equipped with everything you need to ignite your business. These bundles include crucial plugins to optimize your overall experience

XM for SaaS

XM for Employee

XM for B2B Sales

XM for Frontline

XM for CRM

XM for Marketing Automation

XOS

A land for you to build your own houses

Finally, now you can understand the multitude of possibilities erxes can offer for your business. However, it's essential to grasp that X.O.S, as a whole, serves as the infrastructure backbone empowering you to build experiences just like water pipelines or electricity using LEGO bricks. Our platform provides a selection of versatile building components, each representing a unique plugin, enabling you to create and customize your digital environment according to your preferences and needs. The limitless combinations and configurations of our plugins ensure that you can adapt and evolve your digital ecosystem as your business grows, delivering outstanding experiences to your customers and propelling your business forward. Embrace the power of X.O.S and embark on a journey of innovation and success.

Grow your business with erxes

All-in-one cost-effective platform for customer service, marketing, sales, and human resources

XM for SaaS
Customer journey optimization
XM for B2B Sales
Sales cycle solution
XM for People
Coming soon
XM for Frontline
Coming soon

Omnichannel messagingIntegrate all the communication channels into one platform to provide efficient customer support.
Customer dataView, segment, and filter all your customer data. Get up to date customer information and create target marketing. 
Behavioral dataBuild the best customer help center based on customer activity history and create a library with answers within reach.
Team efficiencyDrive team productivity by efficient ticket, email routing and automating repetitive tasks. 

Capture leadsCreate forms and reach out to your customers through an omnichannel inbox to bring more leads effortlessly. 
Manage salesArrange and monitor each lead using a sales pipeline stages to get a real-time view into where each deal stands. 
Personalized campaignsPull customer data and run personalized campaigns. Monitor the performance of individual campaigns with statistics. 
Close deals fasterAutomate your sales processes to eliminate repetitive, manual tasks, allowing your team to concentrate on closing deals faster. 

Achieving growth and unity within your
company with erxes

A flexible and secure platform to manage your experience

   Free & sustainableerxes offers a sustainable business model in both developers and users win. It is open-source software, but even better.
   CustomizableOur plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are.
  PrivacyWe've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring.
   In controlYou can build any experience you want, where all the channels your business operates on are connected and integrated.

erxes empowers business

At erxes, we strive to improve the experience for developers by creating a space where they can connect, learn, and contribute to one another

1072+
OSS Rank (top 39%)
246k+
Docker pulls
3000+
Stars on Github
1000+
Forks on Github
16k+
Our community
1000+
Active discord members

erxes Marketplace

Our marketplace offers a wealth of diverse opportunities to enhance your business.

Explore marketplace

Find a perfectly tailored solution for any industry

Customize your app’s appearance,
functionality, and settings all in one place.
Preview your app on desktop and mobile
for the perfect user experience.

Try erxes for free
No credit card required

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Get the latest news and updates on our products and services.

What our customers say about us

Discover how erxes helped others to optimize their businesses

Experience
Management for SaaS

Experience
Management for B2B Sales

The experience operating system
to grow your business better

Trusted by thousands of companies across the world

erxes is a unified infrastructure
for experience management
(XM)

Plugins

Think of our plugins as individual Lego bricks, each serving a specific purpose

Role

Plugins grouped to play specific roles

Industry

Industry-specific categories

Goal

Plugin collections to achieve your goals

Own Custom XM

Create your own custom unique experiences

Bundle (XM)

A ready-made house to let you head start

XOS

A land for you to build your own houses

Grow your business with erxes

Omnichannel messaging

Customer data

Behavioral data

Team efficiency

Capture leads

Manage sales

Personalized campaigns

Close deals faster

Achieving growth and unity within your
company with erxes

Free & sustainable

Customizable

Privacy

In control

erxes empowers business

erxes Marketplace

Find a perfectly tailored solution for any industry

Newsletter

What our customers say about us

Grow your business better and faster.

Experience Management for SaaS

Experience Management for B2B Sales

The experience operating system to grow your business better

Trusted by thousands of companies across the world

erxes is a unified infrastructure for experience management (XM)

Plugins

Think of our plugins as individual Lego bricks, each serving a specific purpose

Role

Plugins grouped to play specific roles

Industry

Industry-specific categories

Goal

Plugin collections to achieve your goals

Own Custom XM

Create your own custom unique experiences

Bundle (XM)

A ready-made house to let you head start

XOS

A land for you to build your own houses

Grow your business with erxes

Omnichannel messaging

Customer data

Behavioral data

Team efficiency

Capture leads

Manage sales

Personalized campaigns

Close deals faster

Achieving growth and unity within yourcompany with erxes

Free & sustainable

Customizable

Privacy

In control

erxes empowers business

erxes Marketplace

Find a perfectly tailored solution for any industry

Newsletter

What our customers say about us

Grow your business better and faster.

Experience
Management for SaaS

Experience
Management for B2B Sales

The experience operating system
to grow your business better

erxes is a unified infrastructure
for experience management
(XM)

Achieving growth and unity within your
company with erxes