The experience operating system
to grow your business better

A single yet complete experience operating system (XOS) to build your own experience

Trusted by thousands of companies across the world

erxes is empowering all types and sizes of business to achieve world-class experience

erxes is a unified infrastructure
for experience management

Transform your experience management with our plugin-based omni-channel platform, delivering personalized experiences that perfectly align with the unique needs of each business.

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Grow your business with erxes

All-in-one cost-effective platform for customer service, marketing, sales, and human resources


Omnichannel messaging

Integrate all the communication channels into one platform to provide efficient customer support.

Customer data

View, segment, and filter all your customer data. Get up to date customer information and create target marketing.

Behavioral data

Build the best customer help center based on customer activity history and create a library with answers within reach.

Team efficiency

Drive team productivity by efficient ticket, email routing and automating repetitive tasks.


Capture leads

Create forms and reach out to your customers through an omnichannel inbox to bring more leads effortlessly.

Manage sales

Arrange and monitor each lead using a sales pipeline stages to get a real-time view into where each deal stands.

Personalized campaigns

Pull customer data and run personalized campaigns. Monitor the performance of individual campaigns with statistics.

Close deals faster

Automate your sales processes to eliminate repetitive, manual tasks, allowing your team to concentrate on closing deals faster.



Maintain an engaging community to where everyone’s perspective matters and contributions are acknowledged.

Time management

Effortlessly track, manage, and report on employee time and attendance data with precision and efficiently.

Internal communication

Interact with your colleagues easier and faster within your company with no need of external communication platforms.

Stay up to date

Ensure everyone stays informed about important events and holidays, keeping everyone in the know about the latest updates.


Customer relationship

Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library.

24/7 customer assistance

Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library.

Frontline productivity

Improve your frontline team’s productivity by adding a routing to tickets to create a help desk that prioritizes critical issues first.

Understand your customers

Create custom surveys to collect feedback from your customer to walk through the customer experience.

Achieving growth and unity within your
company with erxes

A flexible and secure platform to manage your experience

Free & sustainable

erxes offers a sustainable business model in both developers and users win. It is open-source software, but even better.


Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are.


The erxes platform is designed to give you complete control over your company's sensitive data with no third-party monitoring.

In control

You can build any experience you want, with all your business channels connected and integrated.

erxes empowers business

At erxes, we strive to improve the experience for developers by creating a space where they can connect, learn, and share with one another.

erxes Marketplace

Our marketplace offers a wealth of diverse opportunities to enhance your business.

Explore marketplace  

Find a perfectly tailored solution for any industry

Customize your app’s appearance,
functionality, and settings all in one place.
Preview your app on desktop and mobile
for the perfect user experience.

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What our customers say about us

Discover how erxes helped others optimize their businesses

Grow your business better and faster.

All-in-one platform for the complete experience management lifecycle.

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