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erxes Blog

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Product Update | Dec 2021

DashnyamJan 6, 2022 8:38 PM

The erxes platform will be transitioning to our erxes 1.0 update in the coming months.

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Product Update | Nov 2021

DashnyamDec 10, 2021 2:57 PM

Automate your actions with the automation feature

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Product Update | Oct 2021

Indra GanzorigNov 3, 2021 11:10 PM

Build even more targeted segments with the new builder, filter items before exporting them, know the pulse of your team by viewing your pipeline’s activity only, and many more!

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Agile Project Management with erxes

DanzkaOct 28, 2021 6:39 PM

From the start of human civilization, we depended on completing various projects to advance our life. Our ancestors’ first significant project was hunting and gathering. Next was agricultural, and the one after that was industrial. Even though modern project management has its roots back in the 1950s, we can all agree that it has its […]

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Product Update | Sep 2021

Indra GanzorigOct 4, 2021 5:49 PM

Send erxes card updates through Outgoing Webhook, remove contacts with Incoming Webhook, easily update property type and options, and many more with this product update

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Product Update | Aug 2021

Indra GanzorigAug 31, 2021 5:48 PM

Performance Of all the actions performed, 98.53% were performed under 1 second. The longest duration of action performance was 2 m 9 sec. If you wish to see the technical release notes, please refer to our latest releases on GitHub. What’s new? Print or save a Form submission as a pdf 🖨 We added the […]

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Product Update | July 2021

Indra GanzorigAug 5, 2021 4:59 PM

New navigation, who dis? 👀 As part of our UX improvement project, we overhauled the sidebar menu and the Settings page navigation. Also, we updated our Transifex project, the publicly accessible platform for contributing translations and localizing erxes for your country or region.

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Top 3 important communication channels for customers

DashnyamJul 27, 2021 2:24 PM

How to use campaigns to create an effective flow of information and facilitate customer service

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Product Update | June 2021

Indra GanzorigJul 3, 2021 5:16 PM

With this product update, we are introducing improvements to Dashboard, Incoming Webhook, and mobile apps. Now you can create charts for turnaround and first response rates with the Dashboard feature to measure your customer support performance.

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How to improve omnichannel user experience

DashnyamJun 29, 2021 2:00 PM

Customer-centric businesses use omnichannel marketing tools to encourage effective operations. Here we have compiled five ways to improve omnichannel user experience.

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Common customer experience mistakes to avoid

MaralJun 15, 2021 4:20 PM

By familiarizing yourself with these common customer experience mistakes, you can optimize your customers’ experience.

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One thing this angel investor looks for in a startup

Indra GanzorigJun 3, 2021 11:06 AM

We had the opportunity to interview one of our first angel investors – Otgonbat S., who is the director of Ottegen Holdings and one of the biggest angel investors in the Mongolian technology sector.

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