erxes Blog

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XM for Frontline: Building a Successful Business with Effective Communication

Nauren BatjargalMar 15, 2024 7:19 PM

Success in business hinges on relationships. Whether it’s the quality of your product, your store’s ambiance, or your team’s skills, the key to success is always the same: clear, quick, and friendly communication. In this article, we’ll discuss how maintaining strong customer connections is crucial for lasting success. First, let’s address a common misconception. Being […]

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The Transparency Dilemma: How Openness Fuels Success

Nauren BatjargalMar 4, 2024 8:50 PM

Imagine a bottle filled with water reveals any cracks or holes, transparency exposes weaknesses and areas for improvement within a business. Transparency is not just a buzzword; Transparent companies are like a full bottle of water – clear, refreshing, and ready to face any challenge that comes their way.Embracing transparency both internally and externally is […]

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To be a place where everyone can create unique and life-changing experiences for the better

Nauren BatjargalFeb 23, 2024 4:25 PM

In our fast-paced world, where time seems to slip through our fingers like sand, it’s easy to overlook the significance of the small moments that shape our daily lives. It’s often these very moments that hold the key to a more fulfilling existence. From the first sip of morning coffee to the soothing embrace of […]

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A New Chapter Unfolds: Introducing Nauren Batjargal as the new CEO of erxes

Nauren BatjargalFeb 19, 2024 3:59 PM

Dear erxes Family, I trust this message finds each of you well and in high spirits. Today marks an exciting moment for erxes Inc. I’m thrilled to share that I am stepping into the new role of Chief Executive Officer of erxes. This transition feels like a natural progression for me and the company. Our […]

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erxes Release 1.3.0 | Bug fixes, Enhancements and New features

Nauren BatjargalSep 21, 2023 1:22 PM

Erxes 1.3.0 has recently been launched, packed with a multitude of bug fixes, improvements, and new features. Major Bug Fixes  Cards Resolved an issue concerning the conversation convert trigger on cards, ensuring it functions correctly.  Addressed an issue with comments on cards Client Portal Improved filter parameters for cards in the client portal Enhanced the […]

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How can you start automating your marketing today?

Nauren BatjargalSep 18, 2023 3:48 PM

In today’s fast growing digital world, automating your marketing efforts is a game-changer. It’s not just a trend; it’s a smart strategy that helps businesses improve their campaigns, connect better with customers, personalize marketing efforts and achieve steady growth. With this article we will explore some of the power of marketing automation and how it […]

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Product Update | July, August

Nauren BatjargalSep 12, 2023 1:52 PM

We’re excited to present our latest product update for July and August 2023. Our dedicated team has been hard at work, addressing reported issues, enhancing existing features, and striving to make our product perform even better. Let’s dive into the noteworthy enhancements and fixes included in this release. Bug Fixes 🐞 Resolved a bug that […]

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Omnichannel is the future

Nauren BatjargalAug 15, 2023 1:11 PM

Making sure customers have a great experience is essential for any business. Nowadays, as businesses start using different ways to communicate with customers, now more than ever it’s important to centralize all these fractured communication channels into a single brand voice.  This is where omnichannel comes into play. Omnichannel is like a strategy that nurtures […]

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Everything you need to know about XM for SaaS

Nauren BatjargalAug 14, 2023 2:43 PM

Seeking a solution to smooth, seamless customer experience and stronger relationships with customers? Look no further than erxes’ XM for SaaS, which is a one stop customer engagement platform specifically developed for SaaS companies to help them deliver authentic customer-centered services. We aim to help you to remove the customer journey friction and boost your […]

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Reasons to choose erxes

Nauren BatjargalJul 24, 2023 9:54 AM

In the digital era, a multitude of companies offer experience management tools and platforms. However, erxes sets itself apart from these competitors in several compelling ways. In this article, we will explore the outstanding traits of choosing erxes as your preferred solution. Open source First and foremost, unlike other alternatives, erxes offer open source versions […]

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Product Update | June

Nauren BatjargalJul 5, 2023 6:19 PM

We are happy to announce the newest product update for June. Our team has been working hard to fix reported issues, improve existing features, and make our product work even better. Let’s take a closer look at the enhancements and fixes that are included in this release. Highlight ✨ The standout feature of this month’s […]

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Product Update | May

Nauren BatjargalJun 13, 2023 6:13 PM

We are excited to announce the latest product update for the month of May. Our team has been hard at work to address reported issues, refine existing features, and optimize the overall performance of our product. Let’s dive into the details of the enhancements and fixes that await you in this release. Bug Fixes 🐞 […]

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