Dear customer, we hope you all have a great day! The decision to overhaul the erxes platform was made late last year.We would like to inform you that within months of the decision, we are carrying out this major transition as planned.This includes: The erxes platform is a program written in Node JS, Javascript  programming language, […]

The era that we’re living in is a definition of competition, hence maintaining a successful business is a real challenge for marketers and business owners. Differentiating ourselves and standing out from our competitors require us to keep on-trend and to be aware of the new wave of marketing trends. As time goes on, customers tend […]

1. About us erxes aims to improve the coordination between marketing, sales and customer service departments, integrate all social platforms into a single unified system, and further grow the business process in an orderly and efficient manner. Businesses can implement our platform to reduce marketing inefficiency and human resource costs, save time and money on […]

The erxes platform will be transitioning to our erxes 1.0 update in the coming months.

Automate your actions with the automation feature

Build even more targeted segments with the new builder, filter items before exporting them, know the pulse of your team by viewing your pipeline’s activity only, and many more!

From the start of human civilization, we depended on completing various projects to advance our life. Our ancestors’ first significant project was hunting and gathering. Next was agricultural, and the one after that was industrial. Even though modern project management has its roots back in the 1950s, we can all agree that it has its […]

Send erxes card updates through Outgoing Webhook, remove contacts with Incoming Webhook, easily update property type and options, and many more with this product update

Performance Of all the actions performed, 98.53% were performed under 1 second. The longest duration of action performance was 2 m 9 sec. If you wish to see the technical release notes, please refer to our latest releases on GitHub. What’s new? Print or save a Form submission as a pdf 🖨 We added the […]

New navigation, who dis? 👀 As part of our UX improvement project, we overhauled the sidebar menu and the Settings page navigation. Also, we updated our Transifex project, the publicly accessible platform for contributing translations and localizing erxes for your country or region.

How to use campaigns to create an effective flow of information and facilitate customer service

With this product update, we are introducing improvements to Dashboard, Incoming Webhook, and mobile apps. Now you can create charts for turnaround and first response rates with the Dashboard feature to measure your customer support performance.