Here is a quick recap on some of the customer segmentation methods. It can help your business better define its ideal customers, identify the segments that those customers belong to, and improve overall organizational focus.

We were reviewed by FinancesOnline.com, a platform that lets you find the best B2B & SaaS solutions, and we are excited to share the review with you.

Now you can build deeper and more sustained relationships with your customers through our newly updated Segments feature. Send relevant content and offers to the right customers at the right time.

Erkhet, an online accounting software company, has been using erxes since early 2019. In this blog, we will show you how they achieved maximum customer support through Conversation, Integrations and Response Template features.

Announcing our new pricing plans! This new plan will provide you plenty of opportunities to experience the full potential of erxes. Only pay per upgrade you actually need, starting from $20/month.

With many benefits to the organizations that use it, open source software relies on its community of contributors. We value this spirit of collaboration among erxes users and are inviting you to join us.

Connect your customer channels to erxes with Zendesk Sunshine (formerly known as smooch) to create an interactive and unified messaging experience from anywhere.

We have launched an erxes Droplet on the DigitalOcean Marketplace. This 1-Click App will allow developers to deploy erxes with the click of a button and help organizations enjoy the power of our platform.

With our launch on AWS Marketplace, we hope it makes it easy for AWS customers to deploy our growth marketing solution in a matter of minutes.

Today we interviewed one of our developers Buyantogtokh for our newly added Employee Blog section. He has been with us since 2015 and we sat down with him to discuss what it’s like working here at erxes.

Create a seamless developer experience and deploy erxes on Heroku with a single click. Find out how you can deploy erxes on Heroku in less than 60 seconds.

Release Date: March. 17 2020 Welcome to the March 2020 release of Erxes. The number of updates and new features are highlighted in this version. Therefore, the breaking change has done in this release. Major features of the 0.13.0 series, compared to release 0.12.0. What’s new: Added mandatory fields as BIRTHDAY and GENDER in customer […]

Release Date: Jan. 08 2020 Erxes 0.12.0 release contains the number of new features, resolved issues and improvements. Therefore, the breaking changes has done in this release. Major features of the 0.12.0 series, compared to release 0.11.2. What’s new: Form: ability to change CSS from parent website. In some cases, the developers want to hide […]

Release Date: Dec. 15 2019 Erxes 0.11.1 release contains many new features, resolved issues and improvements. Major features of the 0.11.1 series, compared to release v0.11.0. What’s new: The popover is set in the engage feature. It is a pop-up box that appears when the user clicks on an element. The popover contains much more […]

Release Date: Dec. 15 2019 Erxes 0.11.2 release contains many new features, resolved issues and improvements. Major features of the 0.11.2 series, compared to release v0.11.1. What’s new: Merge customer and company according to the similar data. Once first name, last name, primary email and phone number is same, it could be merged on database. […]

Release Date: Nov. 1 2019 Erxes 0.11.0 release contains many new features and optimizations. Major new features of the 0.11.0 series, compared to release v0.10.1 The Growth-hacking new feature is dedicated to manage and organize your projects easily and flexible with weighted scoring, funnel views and priority matrix views. In order to dial-in your team’s […]

Auto-saving of deals, tickets & tasks.
Sometimes forget to click save when making changes in deals, tasks & tickets and close the window, and then do it over?
Now such is not necessary, for it is saved automatically when you accidentally close the window.

Engage messages sent from customer detail page now shows preview of the message.

loadPermission command has been added to load initial user groups & related permissions.
User permissions can be restricted by brands.

Deal, ticket, task & pipelines can now be watched closely. With this, user can get email notifications about changes in deals, tickets & pipelines that are being watched.