For example: marketing, growthhacking, sales

erxes Blog

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Product Update | Sep 2021

Indra GanzorigOct 4, 2021 5:49 PM

Send erxes card updates through Outgoing Webhook, remove contacts with Incoming Webhook, easily update property type and options, and many more with this product update

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Product Update | Aug 2021

Indra GanzorigAug 31, 2021 5:48 PM

Performance Of all the actions performed, 98.53% were performed under 1 second. The longest duration of action performance was 2 m 9 sec. If you wish to see the technical release notes, please refer to our latest releases on GitHub. What’s new? Print or save a Form submission as a pdf 🖨 We added the […]

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Product Update | July 2021

Indra GanzorigAug 5, 2021 4:59 PM

New navigation, who dis? 👀 As part of our UX improvement project, we overhauled the sidebar menu and the Settings page navigation. Also, we updated our Transifex project, the publicly accessible platform for contributing translations and localizing erxes for your country or region.

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Top 3 important communication channels for customers

DashnyamJul 27, 2021 2:24 PM

How to use campaigns to create an effective flow of information and facilitate customer service

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Product Update | June 2021

Indra GanzorigJul 3, 2021 5:16 PM

With this product update, we are introducing improvements to Dashboard, Incoming Webhook, and mobile apps. Now you can create charts for turnaround and first response rates with the Dashboard feature to measure your customer support performance.

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How to improve omnichannel user experience

DashnyamJun 29, 2021 2:00 PM

Customer-centric businesses use omnichannel marketing tools to encourage effective operations. Here we have compiled five ways to improve omnichannel user experience.

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Common customer experience mistakes to avoid

MaralJun 15, 2021 4:20 PM

By familiarizing yourself with these common customer experience mistakes, you can optimize your customers’ experience.

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One thing this angel investor looks for in a startup

Indra GanzorigJun 3, 2021 11:06 AM

We had the opportunity to interview one of our first angel investors – Otgonbat S., who is the director of Ottegen Holdings and one of the biggest angel investors in the Mongolian technology sector.

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Product Update | May 2021

Indra GanzorigMay 31, 2021 5:56 PM

Introducing Form pages and custom CSS, Attachment preview slider, and Knowledgebase improvements with this product update.

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Five ways to create a positive customer experience

erxesMay 30, 2021 5:48 PM

Research has shown that one in three customers would stop using a previously liked brand after just one bad experience with them. Here we have compiled five ways to gain loyal customers through positive experiences and retain customers.

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Product Update | Apr 2021

Indra GanzorigMay 3, 2021 4:50 PM

The highlights from the April sprints are the newly added Card and Company segment options in the Campaign, SMS Deliveries feature, and other minor improvements throughout erxes. Also, we improved our monitoring systems and actively improving the performance of our software.

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Prioritize your tasks and achieve a 25% increase in productivity

Indra GanzorigApr 5, 2021 2:22 PM

With the ever-growing to-do list and higher expectations, deciding what deserves your attention can be quite challenging. With erxes Task Management, you can track your team to-do list and implement a prioritization method that suits your company.

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