Communicate faster and easier with your customers via one truly omnichannel platform

Combine real-time client and team communication with in-app messaging, live chat, email, and form, so your customers can reach you however and wherever they want
CREATE FREE ACCOUNT

Already using erxes? Sign in

All your customer inquiry channels into one inbox

Reach your customers on any channels where they're most comfortable using, including in-app messaging, live chat, email, and phone calls. And all your communication history will be recorded on one board where your customer support team can perform like one person.

image

Clear view with segments

Create an unlimited number of brands and channels of your business and segment all your communication histories by brands, channels, integrations, and tags. Using customer segmentation, you can view your customer's past interaction, history, and preferences, leading to more engaging and meaningful conversations.

image

Ticket box for unsolved cases

Invite team members to channels permitted to work. Ticket labels will help you to recognize the urgency of the issues and take action. With the help of Erxes tools, you will get more satisfied customers.

image

Monitor on all sorts of analytics Erxes provide

Insights tool will help you to see big data as smart data. Analytics can lead to better and more productive customer relationships by evaluating the organization's customer service and analyzing the customers' behavior.

image

One dashboard and efficient customer support

With Erxes, you can bring all inboxes at one window and manage your interactions with your customer. Shared Team Inbox keeps all history of your engagement and provides tag and filter tools to help you work more productive.
Try for free

Already using erxes? Sign in