Complete control and flexibility
that scales

Try for free for 30 days and scale up when you’re ready
planet 1planet 2planet

Upgrade your plan to fit your needs

Manage different brands using a single account

30-Day Trial

Try our software with your team of up to 10 people.

Free
  • Allcore features
  • 10erxes widgets

    such as Messenger, Popups, Knowledgebase widgets

  • 10integrations

    such as third-party tools, i.e Facebook, Gmail, IMAP, etc.

  • 100,000contacts
  • 10,000send emails/month
  • 500email verifications/month
  • 500phone number verifications/month
  • 25event trackings
  • 5dashboards
  • 100GBof storage space

Access everything from anywhere with our cloud version

Growth Plan

Start off with the Free Plan and pay per upgrade.
Total Estimation:

100/month
  • Allbenefits of the Trial Plan
  • UnlimitedBrands
  • UnlimitedProducts and Services
  • Unlimitederxes widgets

    such as Messenger, Popups, Knowledgebase widgets

  • Freebuilt-in audio and video calling

    available on your erxes messenger webchat

  • 500SMS/month

Enterprise Plan

A custom plan to meet the needs of high-trust organizations
in regulated industries.

Features
  • All core features
  • Customization
  • Unlimited number of team members, integrations, contacts, emails, SMS, email and SMS verifications, dashboards, event tracking, storage space.
  • BAA option to certify HIPAA & HITECH compliance
  • Single sign-on support (SAML 2.0-)
  • Personal information security through Privacy Shield Program certification
  • Enable two-factor authentication (SMS, TOTP app, or U2F device)
  • Flexible Payment Options
Support
  • Premium support
  • Dedicated Chat Support
  • Dedicated Account Manager
  • Dedicated Customer Success Manager
  • Private Onboarding and Training Sessions
  • Priority Support and Custom Support Agreement
  • Support Option for On-Premise Deployments
  • Weekly email summary report of your organization’s health
  • Performance monitoring support

erxes Enterprise Professional Service

Decrease time-to-value with professional services

Premium Support

Get round-the-clock support your team's needs with our senior support team and guaranteed response SLAs.

Custom Onboarding

Switching software is always an adjustment for your team. Our success team will design and coordinate a custom onboarding experience for your team.

Dedicated Implementation Services

Optimize your organization's adoption of erxes through our dedicated implementation services.

Migration Services

Our migration services will facilitate your transition to erxes by providing a clean dataset to resume operations at once.

Where erxes has been featured

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Frequently asked questions (FAQ)

How does the Growth Plan upgrades work?
Your first 10 user accounts are included in the standard Growth Plan. Additional 5 user accounts count as one time upgrade and are billed at an additional $20/month.

For example, if you have 15 active user accounts, you'd pay $20/month on top of your standard bill of $100/month. But if you have 17 active users, you’d pay additional $40/month (which is 2 upgrades at $20/month).
Do you offer discounts?
Yes. When you pay for a year upfront, you’ll get two months for free.
Do you need my credit card info to sign up?
No, you can sign up and use erxes without entering credit card details.
What is the billing cycle, if I wish to scale up and buy an upgrade?
We bill monthly.
What is your refund policy?
There's no minimum contract for erxes - cancel any time without penalty or hassle. If you prepaid for a year, we’ll refund any unused credits.
What is the payment method? How do I pay?
We accept all major credit cards. For Enterprise plans, we issue invoices payable by bank transfer. Please contact us to arrange an invoice purchase.
Are there any hidden fees?
No. All the core features are included in all our plans. You pay only if you decide to scale up and upgrade features. Some additional enterprise features (mentioned above) are available only for enterprise customers.
Do I have to sign a long-term contract?
No. Most customers pay as they go with month-to-month per-upgrade pricing. For larger customers who have enterprise requirements, we can issue a Statement of Work, a Purchase Order, and a Service Agreement with an annual commitment.
What if I have more questions?
Awesome! We’d love to hear them and happy to answer them via our web chat or email: info at erxes dot io.