erxes Blog

We’re delighted to share our product roadmap, and what we were up to and outline the exciting features and integrations we’re working on to make erxes an even more powerful platform for your business. Our focus is on improving the front-end and back-end functionalities of our platform while also expanding our integrations to provide a […]

We couldn’t wait to share this amazing news with you guys, the erxes has been selected as one of 29 startups for Cloudflare’s prestigious Workers Launchpad program!  This marks a significant milestone in our journey, and we’re excited to utilize this incredible opportunity to propel our growth. What is Cloudflare Workers Launchpad? First, we would […]

Success in business hinges on relationships. Whether it’s the quality of your product, your store’s ambiance, or your team’s skills, the key to success is always the same: clear, quick, and friendly communication. In this article, we’ll discuss how maintaining strong customer connections is crucial for lasting success. First, let’s address a common misconception. Being […]

Imagine a bottle filled with water reveals any cracks or holes, transparency exposes weaknesses and areas for improvement within a business. Transparency is not just a buzzword; Transparent companies are like a full bottle of water – clear, refreshing, and ready to face any challenge that comes their way.Embracing transparency both internally and externally is […]

In our fast-paced world, where time seems to slip through our fingers like sand, it’s easy to overlook the significance of the small moments that shape our daily lives. It’s often these very moments that hold the key to a more fulfilling existence. From the first sip of morning coffee to the soothing embrace of […]

Dear erxes Family, I trust this message finds each of you well and in high spirits. Today marks an exciting moment for erxes Inc. I’m thrilled to share that I am stepping into the new role of Chief Executive Officer of erxes. This transition feels like a natural progression for me and the company. Our […]

Erxes 1.3.0 has recently been launched, packed with a multitude of bug fixes, improvements, and new features. Major Bug Fixes  Cards Resolved an issue concerning the conversation convert trigger on cards, ensuring it functions correctly.  Addressed an issue with comments on cards Client Portal Improved filter parameters for cards in the client portal Enhanced the […]

In today’s fast growing digital world, automating your marketing efforts is a game-changer. It’s not just a trend; it’s a smart strategy that helps businesses improve their campaigns, connect better with customers, personalize marketing efforts and achieve steady growth. With this article we will explore some of the power of marketing automation and how it […]

We’re excited to present our latest product update for July and August 2023. Our dedicated team has been hard at work, addressing reported issues, enhancing existing features, and striving to make our product perform even better. Let’s dive into the noteworthy enhancements and fixes included in this release. Bug Fixes 🐞 Resolved a bug that […]

Making sure customers have a great experience is essential for any business. Nowadays, as businesses start using different ways to communicate with customers, now more than ever it’s important to centralize all these fractured communication channels into a single brand voice.  This is where omnichannel comes into play. Omnichannel is like a strategy that nurtures […]

Seeking a solution to smooth, seamless customer experience and stronger relationships with customers? Look no further than erxes’ XM for SaaS, which is a one stop customer engagement platform specifically developed for SaaS companies to help them deliver authentic customer-centered services. We aim to help you to remove the customer journey friction and boost your […]

In the digital era, a multitude of companies offer experience management tools and platforms. However, erxes sets itself apart from these competitors in several compelling ways. In this article, we will explore the outstanding traits of choosing erxes as your preferred solution. Open source First and foremost, unlike other alternatives, erxes offer open source versions […]