Promote personalized healthcare through improved communication, collaboration, and effective management.
PATIENT COMMUNICATION
Ensure timely communication and collaborate to achieve quick resolution.
Patient communication
Ensure timely communication with your patients and deliver rapid responses by fostering collaborative efforts to provide faster and more efficient support.
Collaboration to Support Patients
Centralize your communication channels, including various team emails and social media accounts, into a shared inbox. This facilitates collaborative efforts among teams to efficiently respond to and resolve patient issues together.
Efficient Communication
Use erxes web messenger to address the questions that get asked over and over, allowing your healthcare team to redirect their focus onto other essential tasks and save more time.
Email Management
Effortlessly manage your emails within erxes from anywhere. Convert emails into tasks/tickets/leads/purchase, set up automations and create email templates for consistent communication with patients.
EMPLOYEE EFFICIENCY
Boost employee efficiency through centralized information hubs.
Employee efficiency
Gain an understanding of your patients, categorizing them according to shared traits for personalized information sharing. Provide a readily accessible repository of help articles to offer round-the-clock support.
Patient Information Accessible at Fingertips
Obtain a comprehensive 360-degree view of every patient, customer, or member, including their appointment history, enabling the healthcare team to offer more personalized support more focus on delivering high-quality care.
A Cure for Frequently Asked Questions
Convert commonly asked questions into a detailed help article within the digital help center, allowing patients to independently access answers to their queries at their convenience, from any location they prefer.
Personalized Information Sharing
Segment your patients according to their interactions and common traits, utilizing their data to proactively send personalized messages tailored to meet their specific characteristics.
RESOURCE MANAGEMENT
Effectively manage resources to prevent both overstocking and shortages.
Resource management
Maximize resource utilization through an efficient management system that centralizes the resource database, enabling timely restocking and automated updates regarding availability.
Resources Management Board
Create a transparent and efficient resource scheduling system utilizing the Board view. Visualize resource levels to guarantee timely restocking of essential supplies, preventing both over-ordering and shortages.
Simplified Admissions Process
Gain a holistic view of all prospects in one interface, effortlessly moving them from one stage to the next with a simple drag-and-drop. Add tags and labels to identify priority prospects with ease.
Timely Restocking
Automate notifications for changes in resource availability status, such as transitioning from 'In stock' to 'Low stock,' ensuring real-time updates and timely restocking to prevent shortages.
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All-in-one platform for the complete experience management lifecycle.
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