Performance Highlights

• Speed: 96.1% of all actions on Erxes SaaS were completed within 1 second.
• Longest Action Duration: The longest action took 10 seconds to complete.

Notable Updates

Erxes Version 2.0 Released
This major release separates Erxes System plugins and Core plugins for improved organization. The previously largest data-generating module, Cards, has been divided into five distinct sections:

• Deal (Sales)
• Ticket (Complaints)
• Task (Work Management)
• Growth Hack
• Purchase
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• New Plugins

• Payment: Added Stripe as a payment option.
• POS: Erxes now includes a POS app for seamless transactions.
• Integration: Instagram post-integration completed.
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Feature Improvements

• Broadcast: Bulk email module speed has been enhanced.
• Call:
  • Fixed saving issues for calls transferred directly to mobile.
  • Browser notifications are now enabled for received calls.
  • Missed calls are now visible in the Team Inbox.
• Chatbot: Automated chat is now available for boosted Facebook posts.
• EXM: Salary breakdown expanded to 32 lines.
• Insight:
  • Added new chart type to Pivot reports.
  • Added table type for Contacts and Inbox.
  • Reports can now be pinned for easy access.
• Knowledge Base: Larger PDFs can be uploaded; database module speed improved.
• Structure: Enhanced UI with an easy search feature.
• System Config:
  • Added MSG PRO configuration.
  • Added support for HWP and HWPX file extensions.
• Team Inbox: Added drag-and-drop for file uploads in Team Mail.
   

Bug Fixes

Broadcast

• Fixed the "Something went wrong" error when sending mass emails.

Call

• Resolved issue where calls received during nighttime hours were not being saved in Erxes.
• Fixed instances where certain conversations were not being recorded.
• Default values are now displayed on the call dashboard when there is no queue list.

Product Configuration

• Fixed visibility issues for grouped products.

Contact

• Companies: Resolved an issue where searches only worked with one word from a multi-word company name (e.g., "Erxes Mongolia LLC" would return results for “Mongolia”).
• Addressed several issues encountered when merging contacts.

Editor

• Added an instructional video explaining editor functionality.
• Fixed an error that occurred when clicking "Code."

Email Template

• Fixed bugs within the email template editor.

Erkhet Sync

• Resolved an issue with selecting timeout durations in the Privileged Connections module.

Export & Import

• Fixed missing data during export.
• Addressed issues with manually created Property fields not appearing in Sales Field exports.
• Corrected tag export and conversation download issues in Export & Import.
• Fixed issues with ticket exports not generating correctly.

Form

• Fixed scrolling issues when filling out forms.
• Improved form search functionality.

IMAP

• Resolved an issue where emails were not sent to CC addresses.
• Fixed missing email problems.
• Corrected email connection display issues in Zoho.

Insight

• Resolved missing properties on Deal insights.
• Fixed display issues with numerical data.
• Addressed export errors in the Insight module.
• Enabled copying of data from Insight.

Facebook Integration

• Improved content formatting.
• Fixed login issues when using "Continue with Facebook."
• Addressed issues with photo visibility in Team Inbox for sent photos.
• Resolved functionality issues with the Facebook bot.

Loyalty

• Loyalty Score feature is now archived.

Portal

• Fixed an issue preventing complaint creation and saving in Business Portal.

POS (Point of Sale)

• Fixed non-functioning delivery section.
• Resolved issues with adjusting discounts.
• Corrected full POS print formatting on tablets.

Pricing

• Addressed price policy issues when adding new products.

Product & Service

• Improved product search functionality.
• Fixed issues with manually editing the product description field.
• Resolved issues with SaaS image uploads.

Sales Pipeline

• Made Sales Field settings editable.
• Fixed incorrect stage numbering.
• Corrected issues preventing new card creation.
• Addressed missing Property fields and Labels in the Sales Pipeline.
• Fixed the "undefined is not iterable" error.
• Corrected errors with card duplication.

System Configuration

• Added recognition for WEBP file extensions in System Preferences.

Team Inbox

• Fixed mixed-up statuses of "message received" and "last seen."
• Resolved issues with background pipeline calls when clicking "Convert to."
• Corrected conversion errors for forms received in Inbox.
• Fixed errors when saving responses.

Team Member

• Resolved issues with editing and saving team member information.

Timeclock

• Fixed bugs in the Config and Request sections.
• Corrected swapped positions of start and end shifts when exporting reports.