Guides

4. Setting Up Communication Channel Integrations

This section explains how to connect all available communication channels in the erxes application, helping you choose and integrate the right channel for your business needs.

Instructions:

  1. Go to the official erxes guide page:
    erxes.io - Community - Guide - Frontline - Integration
  2. From the "Integration" category, you'll find connection guides for all major channels supported by erxes.
  3. Choose the channel you wish to connect (such as Facebook, Instagram, Email, Viber, Webchat, etc.).
  4. Follow the specific instructions provided for that channel to successfully integrate it into your erxes workspace.

💡 This centralized guide allows any user to quickly set up external communication platforms with erxes for streamlined customer conversations.