Guides

How to use: Create a new form by clicking "Create Form" and choosing between starting from scratch or using a template. Give your form a clear title that explains its purpose. Add fields by clicking "Add Field" and selecting the type—text input, multiple choice, checkbox, dropdown, date picker, or file upload. For each field, write a clear label and mark it as required or optional. Arrange fields in logical order by dragging and dropping them. Use the "Logic" feature to show or hide certain fields based on previous answers—for example, only show shipping address fields if someone selects "Physical product." Preview your form by clicking "Preview" to see how it looks to users. Customize the form's appearance using the design tab to match your branding. Once ready, click "Publish" to make the form active. Copy the form link to share via email or messaging, or use the embed code to add it to your website. View form responses by clicking "Responses" or "Submissions"—each response is saved with timestamp and respondent information if provided. Export responses to a spreadsheet using the "Export" button. Convert form submissions into tickets automatically by enabling the "Create Ticket" option in form settings. Edit forms after publishing by clicking "Edit"—existing responses remain saved. Disable forms when no longer needed by clicking "Deactivate."