Guides

System Logs

How to use: Access system logs by selecting "System Logs" from the DEVELOPER section in the settings sidebar. Use the "Filter" button immediately—logs contain extensive records and filtering is essential for finding relevant information. Filter by date range to focus on specific time periods—select start and end dates for targeted investigation. Filter by status to show only successful operations or only errors—quickly identify problems or confirm successful actions. Filter by action type to see specific activities—creates, updates, deletes, logins, configuration changes, or other operations. Filter by source to view logs from specific system components—database, email, integrations, or particular modules. Filter by user to track individual team member actions—useful for accountability, training, or security audits. Review filtered log entries to understand system activity—each shows timing, action type, source, and responsible user or process. Investigate errors by filtering for failed operations—examine details to understand what went wrong and when it occurred. Track user activity for security purposes—monitor login attempts, data access, permission changes, and sensitive operations. Monitor system health by reviewing operation patterns—frequent errors may indicate configuration or infrastructure problems. Export filtered logs for compliance reporting—download specific timeframes or activity types for regulatory requirements. Use logs for troubleshooting reported issues—check what happened in the system around the time problems occurred. Identify automated processes by filtering for system-generated actions—understand background jobs and scheduled tasks. Compare activity across different periods to establish normal system behavior and detect anomalies. Share relevant log entries with technical support when requesting help—provides valuable context about system behavior.