Guides

[Broadcast] Send mass messages using Business messenger

Hello, you can send mass messages to people who visit your organization's website by following the instructions below. 

  1. Go to Broadcast
  2. Click on New broadcast.
  3. Enter a title.
  4. Select Messenger and click Next.
  5. Choose a Message Type : Select the type of message you want to send (Segment, Tag, Brand).
  6. Segment Type : Select the user type and Segment to send the message to.
  7. Click Next, Next.
  8. Message: Enter the message content to send.
  9. Choose who to send from .
  10. Choose which brand to send to
  11. Message type Select your message type.
    1. Chat
    2. Note
    3. Post
  12. Select the type of message you want to send as Sent as
    1. Badge
    2. Snipped
    3. Show the full message
  13. Save & Draft : Save and exit
  14. Send & Live : Send your mass emails