Guides

[Scores]

How to Create and Give Scores

Step 1 — Open Score settings

Path: Settings → Loyalty config → Score

Edit or create a score campaign.

Step 2 — Configure the score campaign

Set:

  • Title, Description, and Order.
  • Eligible or excluded Product Category, Product, and Tag.
  • Target channel, such as Sales pipeline or POS Order.
  • Action type: Add, Subtract, or Set.
  • Score Value, Currency Ratio, and who to apply scores to.

Step 3 — Give a score manually

Path: Frontline → Loyalty → Scores

Open the score action to give points.

  • Select Owner Type and Owner.
  • Choose the Target channel.
  • Select the Score Campaign.
  • Enter the Score value and a Description.
  • Save.