2. Main purpose and Responsibilities of the Position
Job Summary:
As the Senior Developer Advocate, you will be responsible for fostering the adoption of erxes in the Open Source & MarTech space.
Key areas of accountability:
Ensure that our developer community is taken good care of
Develop a partnership strategy that’s hinged on win-win value for both developer/partner agencies and erxes
Train the open-source software users and developer partner agencies and partners on the erxes platform
Monitor and respond to community questions in a nice, helpful and swift way and update FAQs, threads, documentation, tutorials, etc. accordingly
Analyze products’ operation data, evaluate products with the operations team and provide a proper offer to developers
Drive technical content strategy, responsible for technical documentation and educational content targeted at open-source software users and developer partner agencies
Document and analyze the community feedback in a structured way and suggest measures to best serve our community
Go to meetups, community events, etc. as applicable, present erxes there
Advocate for developers internally and other cross-functional teams
Primary job description:
Love working with people and enjoy being helpful
Excellent communication skills
Software development capabilities and experience
Familiarity with developer tools, Git, Continuous Integration, and Cloud-Native technologies in general
Proficiency with tools for community management (e.g. Discord, Gitter, Twitter, Github)
Facilitating complex and sensitive community management situations with humility, judgment, tact, and humor
A history of collaboration with a diverse, international community of developers
Being active in other communities and platforms to help foster collaboration and relationships with other communities and organizations
Job requirements
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are enthusiastic, thoughtful, and self-motivated
You have experience with developer tools and open source projects
You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)
You can work autonomously and assume full ownership of objectives as needed
You can be flexible with your time and enjoy working with new technology in a fast-paced environment
You are experienced working with open source communities and understand the workflow of volunteer contributors
Files & softwares to be used
Github
Erxes XOS
Discord
Google apps
Figma
Scope of the role
Work closely with our community members and partner companies representing the erxes.
Key Performance Indicator
Number of Stars on Github
Number of downloads
Number of Active installations/users
Numbers of partner companies & developers in the community
3. Additional information
Working condition
Hybrid
Working hours
9.00-18.00 Monday - Friday (can work remotely during this time)
