Handbook

Chief Product Officer

1. General Information

Approved date:2021.12.17
Department belongs to:Management team
Directly responsible to:Executive director
Appeal to:Product team
Substitutable position: 

 

2. Main purpose and Responsibilities of the Position

Position Summary:
  • Align product features and activities with the overall objectives and goals of the company
  • Align the business goals with customer needs through products
  • Create a product strategy and a detailed roadmap to fulfil and meet various KPIs
  • Lead the organization in defining and building product vision and defining the culture needed to deliver the vision: product vision, product innovation, product design, product development, product management, and product marketing
Position duties and responsibilities:
  • Strategic planning and management of the entire product portfolio
  • Create and present visionary innovations, strategic decision proposals, as well as the calculation of business cases
  • Responsible for strategic partnerships and lead necessary contract negotiations
  • Lead the transformation of product ideas from their most formidable stages into actionable concepts, timelines, and projects while maintaining a serious consideration of the financial implications, marketing needs, and the overall objectives of the busines
  • Reviews, refines, and supports product sales strategies
  • Present the company with regard to strategic customers, the press and analysts
  • Definition, monitoring of the company relevant KPIs and control of the measures to achieve the objectives set
  • Sales and profit and loss responsibility for the entire international business
  • Lead, supervise and motivate a product management team and achieve steady improvements and build great products that deliver sustainable value to the business
  • Mentor for key product management personnel, constantly ensuring improvement in their professional skills and offering assistance in their duties upon request
  • Identification and promotion of high potentials and talents
  • Improve product experience by aligning with company objectives to effectively harness growth
  • Performs other duties as necessary for the execution of duties and duties as assigned by the Employer
Detailed instructions of Projects:
  • Enterprise: Follow the detailed instructions of the project
  • Oyu Tolgoi: Follow the detailed instructions of the project
  • Erxes (core): Follow the detailed instructions of the project
  • Other: Follow the detailed instructions of the project
Position requirements
  • Minimum of a bachelor's degree in Business Administration, Economics, Finance, Engineering, Computer Science, or an equivalent in working experience
  • At least 5 years of experience in the field of software, marketing or product management
  • At least 3 years of leadership experience in an international environment
  • Great people skills paired with a high level of assertiveness
  • Very good communication skills in English language in order to communicate with management and senior management as well as with employees and colleagues
  • Strong analytical, strategic and coordinating skills
  • You are a leader and an entrepreneur that people willingly follow
  • High level motivational skills so that you can also manage virtual teams
  • Sound knowledge and understanding of business and technology
  • Economic sciences, engineering or technician training with additional training in business administration is a big plus
Performance evaluation:
  • Product Stickiness
  • Feature Adoption
  • Product usage
  • Monthly recurring revenue (MRR)
  • Customer Lifetime Value
  • Customer Acquisition cost
  • Active user ratio
  • Churn rate
  • Customer Satisfaction
  • Net Promoter Score
Required tools
  • https://nmg.app.erxes.io
  • https:/erkhet.biz/
  • Facebook page хуудас - Нью медиа фэн групп
  • Adobe captivate 9
  • Youtube - Эрхэт онлайн санхүүгийн програм
  • TeamViewer
  • Phone
  • Discord
Coordinates with

within company: Other employees

outside company: Clients and other required

 

3. Additional information

Working conditionNormal
Working hours9.00-18.00 Monday - Friday (flexible timetable)
Work equipmentDesk, chair, computer, and other