Blogs

We have been redesigned from the ground up — cleaner UI, faster performance, and a consistent experience across every feature.

We’ve made our product roadmap visible on erxes.io — so you can see where we’re focused, what’s coming next, and how we’re evolving.

Welcome to the November update for Erxes SaaS! This month, our team has been focused on optimizing performance, adding new plugins, and addressing user-reported bugs. Last month, we integrated erxes with Discord, enabling all organizations using erxes to automatically receive customer requests in their erxes when they connect their erxes to Discord. Now, let's take a look at the tasks we completed in November.

Welcome to the October update for Erxes SaaS! This month, our team has been focused on optimizing performance, adding new plugins, and addressing user-reported bugs. Here’s a breakdown of the most significant updates and improvements:

We’re launching erxes XOS v2.0 and will share the full insight blog post here. Stay tuned. Introducing erxes XOS V2 At erxes Inc., we’ve always strived to be more than a typical open-source software company. Our journey began with bootstrapping our way to survival, offering tailored solutions to meet our clients’ needs. As we grew […]

Welcome to erxes XOS v2.0! We’re excited to guide you through the process of logging in and managing your global profile. Follow these steps to get started and make the most of our platform. Signing Up When you sign up, we’ve ensured all available product and service options are right at your fingertips. Whether you […]

Understanding Our Business Model: SaaS and Self-Hosted Versions of erxes At erxes, we offer two primary deployment options for our Experience Operating System (XOS): the SaaS version and the Self-Hosted version. Both environments are built on a flexible, modular structure designed to provide comprehensive solutions for customer and employee experiences. Let’s dive into the key […]

Discover one of the most impactful features of erxes v2.0—Messenger 2.0, which is live on Product Hunt. This powerful tool can be integrated into your website, software, or mobile application, enabling seamless communication with your customers or visitors. What’s new? Improved UI/UX Messenger 2.0 boasts significant enhancements in its user interface and user experience: React […]

Explore our comprehensive insight into the new Call Plugin and how it enhances communication. (Including Insight plugin and all related plugins)

Join our webinar as we demonstrate voice Call Solution in action with our Jambaa.  Don’t miss this exclusive look!

Read about our pitch at the Workers Launchpad and the exciting opportunities it brings.

We’re delighted to share our product roadmap, and what we were up to and outline the exciting features and integrations we’re working on to make erxes an even more powerful platform for your business. Our focus is on improving the front-end and back-end functionalities of our platform while also expanding our integrations to provide a […]

We couldn’t wait to share this amazing news with you guys, the erxes has been selected as one of 29 startups for Cloudflare’s prestigious Workers Launchpad program!  This marks a significant milestone in our journey, and we’re excited to utilize this incredible opportunity to propel our growth. What is Cloudflare Workers Launchpad? First, we would […]

Achieving business success relies on building meaningful relationships. Regardless of your product’s quality, the atmosphere of your store, or the expertise of your team, one essential factor remains communication that is clear, responsive, and friendly. This article dives into why strong customer connections are essential for lasting success while breaking down common myths around customer communication. Let’s uncover how effective communication can be a game-changer for your business journey!

Imagine a bottle filled with water reveals any cracks or holes, transparency exposes weaknesses and areas for improvement within a business. Transparency is not just a buzzword; Transparent companies are like a full bottle of water – clear, refreshing, and ready to face any challenge that comes their way.Embracing transparency both internally and externally is […]

In our fast-paced world, where time seems to slip through our fingers like sand, it’s easy to overlook the significance of the small moments that shape our daily lives. It’s often these very moments that hold the key to a more fulfilling existence. From the first sip of morning coffee to the soothing embrace of […]

Dear erxes Family, I trust this message finds each of you well and in high spirits. Today marks an exciting moment for erxes Inc. I’m thrilled to share that I am stepping into the new role of Chief Executive Officer of erxes. This transition feels like a natural progression for me and the company. Our […]

Erxes 1.3.0 has recently been launched, packed with a multitude of bug fixes, improvements, and new features. Major Bug Fixes  Cards Resolved an issue concerning the conversation convert trigger on cards, ensuring it functions correctly.  Addressed an issue with comments on cards Client Portal Improved filter parameters for cards in the client portal Enhanced the […]

We are excited to announce the latest product update for the month of May. Our team has been hard at work to address reported issues, refine existing features, and optimize the overall performance of our product. Let’s dive into the details of the enhancements and fixes that await you in this release. Bug Fixes 🐞 […]