StoriesFranchising has become an increasingly popular business model in recent years as it offers the opportunity for businesses to expand their brand by partnering with local companies. One such partnership is between Yoshino…
UpdatesWe’ve made our product roadmap visible on erxes.io — so you can see where we’re focused, what’s coming next, and how we’re evolving.
UpdatesWe have been redesigned from the ground up — cleaner UI, faster performance, and a consistent experience across every feature.
CUpdates
Since its initiation, erxes has used an open-source license to ensure marketing technology is accessible for companies at any level, especially the ones in their early stages and angencies. What made us change the licen…
UpdatesBug Fixes & Improvements🐞 Inbox Now available to create two cards from a single conversation When email is connected through IMAP mail activity log is now visible on customer history Cards The reminder notification is…
UpdatesWe are pleased to present the April activity report of erxes Inc. for your review. ONE: erxes Mongolia 1.Building with a lease Erxes offers a cutting-edge online personal leasing system designed specifically for real es…
UpdatesWe are excited to announce the latest product update for the month of May. Our team has been hard at work to address reported issues, refine existing features, and optimize the overall performance of our product. Let’s…
UpdatesErxes 1.3.0 has recently been launched, packed with a multitude of bug fixes, improvements, and new features. Major Bug Fixes Cards Resolved an issue concerning the conversation convert trigger on cards, ensuring it fun…
UpdatesDear erxes Family, I trust this message finds each of you well and in high spirits. Today marks an exciting moment for erxes Inc. I’m thrilled to share that I am stepping into the new role of Chief Executive Officer of…
StoriesIn our fast-paced world, where time seems to slip through our fingers like sand, it’s easy to overlook the significance of the small moments that shape our daily lives. It’s often these very moments that hold the key to…
StoriesImagine a bottle filled with water reveals any cracks or holes, transparency exposes weaknesses and areas for improvement within a business. Transparency is not just a buzzword; Transparent companies are like a full bot…
FeaturesAchieving business success relies on building meaningful relationships. Regardless of your product’s quality, the atmosphere of your store, or the expertise of your team, one essential factor remains communication that…
StoriesWe couldn’t wait to share this amazing news with you guys, the erxes has been selected as one of 29 startups for Cloudflare’s prestigious Workers Launchpad program! This marks a significant milestone in our journey, and…
UpdatesWe’re delighted to share our product roadmap, and what we were up to and outline the exciting features and integrations we’re working on to make erxes an even more powerful platform for your business. Our focus is on im…
StoriesRead about our pitch at the Workers Launchpad and the exciting opportunities it brings.
SolutionsJoin our webinar as we demonstrate voice Call Solution in action with our Jambaa. Don’t miss this exclusive look!
SolutionsExplore our comprehensive insight into the new Call Plugin and how it enhances communication. (Including Insight plugin and all related plugins)
FeaturesDiscover one of the most impactful features of erxes v2.0—Messenger 2.0, which is live on Product Hunt. This powerful tool can be integrated into your website, software, or mobile application, enabling seamless communic…
SolutionsUnderstanding Our Business Model: SaaS and Self-Hosted Versions of erxes At erxes, we offer two primary deployment options for our Experience Operating System (XOS): the SaaS version and the Self-Hosted version. Both en…
FeaturesWelcome to erxes XOS v2.0! We’re excited to guide you through the process of logging in and managing your global profile. Follow these steps to get started and make the most of our platform. Signing Up When you sign up,…
UpdatesWe’re launching erxes XOS v2.0 and will share the full insight blog post here. Stay tuned. Introducing erxes XOS V2 At erxes Inc., we’ve always strived to be more than a typical open-source software company. Our journey…
UpdatesWelcome to the October update for Erxes SaaS! This month, our team has been focused on optimizing performance, adding new plugins, and addressing user-reported bugs. Here’s a breakdown of the most significant updates an…
UpdatesWelcome to the November update for Erxes SaaS! This month, our team has been focused on optimizing performance, adding new plugins, and addressing user-reported bugs. Last month, we integrated erxes with Discord, enabli…
Customer casesBefore they started using erxes in 2019, Erkhet, an accounting software company, was overburdened by customer support. Now, Erkhet helps twice as many customers in less than half the time!
Growth guide bookIntroduction At erxes, we’re dedicated to supporting open source projects grow. We do this in a couple of different ways. First, we help open source projects grow through the use of our own open source marketing platfor…
Growth guide bookIntroduction At Erxes, we’re obsessed with helping open source projects grow. We do this in a couple of different ways. First, we help open source projects grow through the use of our own open source marketing platform.…
Growth guide bookToday, erxes had the opportunity to chat with Justin Cappos, professor in the Computer Science and Engineering department at New York University. We talked about his involvement in various open source projects, includin…
Growth guide bookToday, erxes had the opportunity to chat with Sanket Sahu about his involvement in various open and closed source projects. His project NativeBase is currently used by over 37,000 projects. Sanket uses a very unique app…
Growth guide bookAs part of the Open Source Growth Guidebook series, Norbert Sendetzky from Aimeos talks about community building and marketing for growth in case of e-commerce and retail open source platform.
Growth guide bookThis time we had an opportunity to discover Jonathan Reimer’s experience and perspectives on open source , CEO of the crowd.dev’s experience, which is an open-source suite of community and data tools built to unlock com…
Growth guide bookWe had the opportunity to chat with Sandoche Adittane about his experiences building and promoting both open and closed source projects online. He has a lot of projects under his belt. You may know him as the creator of…
StoriesThis time, we had the pleasure of interviewing Enkhtuvshin Narmandakh, one of our most talented and earliest members of the erxes family, who currently holds the position of Senior Backend Engineer. During our discussio…
Customer casesSupporting the institution’s growth objectives by centralizing the CRM system with an all-in-one growth marketing tool.
Customer casesWith its companies operating separately, this conglomerate was missing opportunities for growth. Learn how they fostered business synergies and a customer centric approach with this “one tool to rule them all.”
Growth guide bookWe had the opportunity to interview Delgermurun Purevkhuu, who was formerly erxes family member, to discuss his involvement and experiences in the open-source industry. Currently, he is working at Jina AI as a software…
Growth guide bookToday, we had the pleasure of interviewing Boldkhuu Batbaatar, a former member of the erxes family, about his experiences and involvement in the open source industry. Currently, serving as a Senior Software Engineer at…
SSecurity
Hello everyone, We wanted to inform you about a security breach that occurred on our TEST server database. While this test server database was not a live or production (SaaS or Enterprise clients’) database, it did incl…
EUpdates
Deal, ticket, task & pipelines can now be watched closely. With this, user can get email notifications about changes in deals, tickets & pipelines that are being watched.
EUpdates
Engage messages sent from customer detail page now shows preview of the message. loadPermission command has been added to load initial user groups & related permissions. User permissions can be restricted by brands.
EUpdates
Auto-saving of deals, tickets & tasks. Sometimes forget to click save when making changes in deals, tasks & tickets and close the window, and then do it over? Now such is not necessary, for it is saved automatically whe…
EUpdates
Release Date: Nov. 1 2019 Erxes 0.11.0 release contains many new features and optimizations. Major new features of the 0.11.0 series, compared to release v0.10.1 The Growth-hacking new feature is dedicated to manage and…
EUpdates
Release Date: Dec. 15 2019 Erxes 0.11.2 release contains many new features, resolved issues and improvements. Major features of the 0.11.2 series, compared to release v0.11.1. What’s new: Merge customer and company acco…
EUpdates
Release Date: Dec. 15 2019 Erxes 0.11.1 release contains many new features, resolved issues and improvements. Major features of the 0.11.1 series, compared to release v0.11.0. What’s new: The popover is set in the engag…
EUpdates
Release Date: Jan. 08 2020 Erxes 0.12.0 release contains the number of new features, resolved issues and improvements. Therefore, the breaking changes has done in this release. Major features of the 0.12.0 series, compa…
SolutionsElevating the customer journey by effectively managing data, customer support, marketing, and sales team with a single tool – erxes.
LUpdates
With our launch on AWS Marketplace, we hope it makes it easy for AWS customers to deploy our growth marketing solution in a matter of minutes.
IUpdates
Create a seamless developer experience and deploy erxes on Heroku with a single click. Find out how you can deploy erxes on Heroku in less than 60 seconds.
IStories
Today we interviewed one of our developers Buyantogtokh for our newly added Employee Blog section. He has been with us since 2015 and we sat down with him to discuss what it’s like working here at erxes.
DFeatures
We have launched an erxes Droplet on the DigitalOcean Marketplace. This 1-Click App will allow developers to deploy erxes with the click of a button and help organizations enjoy the power of our platform.
EUpdates
Release Date: March. 17 2020 Welcome to the March 2020 release of Erxes. The number of updates and new features are highlighted in this version. Therefore, the breaking change has done in this release. Major features of…
ZFeatures
Connect your customer channels to erxes with Zendesk Sunshine (formerly known as smooch) to create an interactive and unified messaging experience from anywhere.
DStories
With many benefits to the organizations that use it, open source software relies on its community of contributors. We value this spirit of collaboration among erxes users and are inviting you to join us.
SFeatures
Now you can build deeper and more sustained relationships with your customers through our newly updated Segments feature. Send relevant content and offers to the right customers at the right time.
3Solutions
Here is a quick recap on some of the customer segmentation methods. It can help your business better define its ideal customers, identify the segments that those customers belong to, and improve overall organizational f…
IFeatures
Power your next engagement with our brand new SMS feature! It allows you to carry on a conversation by both sending and receiving instant text messages. Domestic two-way texting is now available for US numbers.
eUpdates
Announcing our new pricing plans! This new plan will provide you plenty of opportunities to experience the full potential of erxes. Only pay per upgrade you actually need, starting from $20/month.
eUpdates
We were reviewed by FinancesOnline.com, a platform that lets you find the best B2B & SaaS solutions, and we are excited to share the review with you.
PUpdates
It has been a busy summer for us and we’re excited to present to you the product updates for Aug-Sep 2020! The highlights are two-way text messaging, built-in voice/video calling on messenger and many more.
IStories
This week we have a new team member joining us at erxes Ulaanbaatar office! Her name is Munkhkhishig, “Mo” for short, and she is our new Customer Success Associate.
UFeatures
We’re excited to offer our customers individual white-label feature! Use your own custom domain and branding for erxes.
IFeatures
We’re introducing the Botpress chatbot that works with erxes messenger! Botpress is a low-code open-source platform that enables you to build AI chatbots without coding skills.
IStories
erxes is now the first open-source growth marketing software to launch a continuous securities offering (CSO)! CSO allows us to share our financial success not just with industry insiders but also with our community mem…
eUpdates
erxes Inc., the company behind erxes, announces its continuous securities offering (CSO) at a price of $1.83 per $ERXS.
PStories
Today, we achieved an exciting milestone for the entire erxes community. Our company equity, ERXS, is now accessible on our website as a Continuous Securities Offering (CSO).
PUpdates
In this product update we’re introducing the Global Profile, Webhook and two new beta features Dashboard and Calendar. Also, we’ve made improvement throughout the platform.
RStories
On Friday Dec 4 we had a series of unfortunate events. For full transparency, we’re covering the full incident in this blog post, including what went wrong and what measure we’ve taken so far.
HStories
This holiday season we’ve asked the erxes community to curate a holiday playlist that represents the past, present and the future. Here is the list of songs you’ve suggested!
PUpdates
The highly requested Search feature is live now, along with other improvements in Tags, Segments, Campaign, and many more.
IStories
March 8 of every year is observed as International Women’s Day (IWD) to celebrate women for their immense contribution towards national development and raise awareness on the need for gender equality in all spheres of l…
SolutionsWhen Kristin Austin joined Coghlan as the Chief Sales & Marketing Officer, she convinced the team to choose erxes. With erxes, they are now winning more new businesses than ever and saving a lot on their marketing tech…
PUpdates
With this product update, we are introducing many new improvements, such as Form Logic, Card Properties and Segments, Widget Simulation, and many more.
PFeatures
With the ever-growing to-do list and higher expectations, deciding what deserves your attention can be quite challenging. With erxes Task Management, you can track your team to-do list and implement a prioritization met…
FStories
Research has shown that one in three customers would stop using a previously liked brand after just one bad experience with them. Here we have compiled five ways to gain loyal customers through positive experiences and…
PUpdates
We’ve had some great new updates and improvements these past few months. Customers can now download the app for iOS or android and manage their businesses on the go!
PUpdates
The highlights from the April sprints are the newly added Card and Company segment options in the Campaign, SMS Deliveries feature, and other minor improvements throughout erxes. Also, we improved our monitoring systems…
IStories
erxes co-founder and COO Nauren gave an interview during the Startup Week Ulaanbaatar 2021, part of the Startup Grind Mongolia. During the interview she talks about the erxes business models and the newly launched ERXS…
OSolutions
We had the opportunity to interview one of our first angel investors – Otgonbat S., who is the director of Ottegen Holdings and one of the biggest angel investors in the Mongolian technology sector.
CSolutions
By familiarizing yourself with these common customer experience mistakes, you can optimize your customers’ experience.
HSolutions
Customer-centric businesses use omnichannel marketing tools to encourage effective operations. Here we have compiled five ways to improve omnichannel user experience.
TSolutions
How to use campaigns to create an effective flow of information and facilitate customer service
AFeatures
From the start of human civilization, we depended on completing various projects to advance our life. Our ancestors’ first significant project was hunting and gathering. Next was agricultural, and the one after that was…
PUpdates
With this product update, we are introducing improvements to Dashboard, Incoming Webhook, and mobile apps. Now you can create charts for turnaround and first response rates with the Dashboard feature to measure your cus…
PUpdates
New navigation, who dis? 👀 As part of our UX improvement project, we overhauled the sidebar menu and the Settings page navigation. Also, we updated our Transifex project, the publicly accessible platform for contributi…
PUpdates
Performance Of all the actions performed, 98.53% were performed under 1 second. The longest duration of action performance was 2 m 9 sec. If you wish to see the technical release notes, please refer to our latest releas…
PUpdates
Send erxes card updates through Outgoing Webhook, remove contacts with Incoming Webhook, easily update property type and options, and many more with this product update
PUpdates
Build even more targeted segments with the new builder, filter items before exporting them, know the pulse of your team by viewing your pipeline’s activity only, and many more!
PUpdates
Automate your actions with the automation feature
PUpdates
The erxes platform will be transitioning to our erxes 1.0 update in the coming months.
WUpdates
1. About us erxes aims to improve the coordination between marketing, sales and customer service departments, integrate all social platforms into a single unified system, and further grow the business process in an orde…
WFeatures
The era that we’re living in is a definition of competition, hence maintaining a successful business is a real challenge for marketers and business owners. Differentiating ourselves and standing out from our competitors…
PUpdates
Dear customer, we hope you all have a great day! The decision to overhaul the erxes platform was made late last year.We would like to inform you that within months of the decision, we are carrying out this major transit…
UpdatesDear Investors, Hope you are doing well, here is a quick update on our operation from our last month at erxes Inc. 1.Global highlights: We launched an experience operating system (XOS) re-branded version of erxes on Pro…
UpdatesDear customers, hope all is well! With the release of Experience Operating System (XOS), we’ve made a lot of changes that make XOS even easier to use, but also offer more powerful features to help your business grow. In…
UpdatesDear Investors, Hope you are doing well, here is a quick update from our last month at erxes Inc. ONE: erxes in Mongolia For the first time in Mongolia we announced an internship program “Bootcamp to work” for creative…
StoriesFive years ago, we started erxes after being frustrated at paying almost +90% of our revenue to the number of tools, including Hubspot & Intercom, as a Digital Marketing Agency called The New Media Group in Mongolia. In…
IUpdates
Check out erxes Inc’s activity report for last July. ONE: erxes to the world Our team has been working diligently on the Open Source version of erxes, with the aim of expanding its reach in the market. We have been acti…
IFeatures
We started erxes with the mission of making marketing technology accessible for all companies at any stage, including the ones in their early days. Due to marketing being inextricably linked to other aspects of business…
eUpdates
We’re delighted to announce our upcoming erxes XOS v1.0 launch at the Product Hunt on 10th Nov. Dec 2021, we made a huge decision that would affect our entire product architecture and all existing features as we needed…
HSolutions
The reason SaaS providers MUST use erxes is Tracked data. erxes can allow you to get data from the logged-in users of your SaaS or app to erxes, where you can use those data for many purposes. You can track your custome…
SolutionsYou can use erxes to grow your health or fitness focused business to beat the competition. erxes gives you the ability to control every aspect of your business from sales, marketing, internal organization and so much mo…
TSolutions
Digital marketing agencies often rely on a variety of tools to help them manage and execute their marketing strategies. One tool that has gained popularity in recent years is Hubspot, a powerful platform that offers a r…
IUpdates
Good day to you! Please have a look at erxes Inc’s activity report for last August. ONE: erxes in Mongolia We are proud to have launched the first-ever internship program in Mongolia for creative young people who are ea…
eUpdates
erxes 1.01 has just been released, and it comes with a host of bug fixes, enhancements, and new features. One of the major bug fixes included in this release is the customFieldsData empty value check in the isDiffValue…
NSolutions
A well-functioning HR system is crucial for attracting, retaining and developing the right talent, and aligning employees with company goals and values. Clear communication and effective management of HR processes is es…
eSolutions
VisionOur vision is to be a place where everyone can create their unique experiences for the better. MissionEssentially, our mission is to create great experiences for +20% of the world’s population by the end of 2029.…
StoriesAt Erxes, we strongly believe in the power of collaboration and teamwork. We recognize that every team member brings unique skills and perspectives that contribute to our company’s success. We’re excited to bring interv…
SolutionsTumen Tech is an innovative logistics platform that connects freelance delivery drivers with clients needing reliable delivery services. It integrates various erxes XOS’ plugins such as Forms, Car, Sales Pipeline, TopUp…
HSolutions
Ticket management is an essential tool for modern tech companies seeking to deliver top-notch customer support while streamlining their operations. By providing users with a convenient way to create tickets for system-r…
StoriesCan you tell us a little about yourself and your background before joining erxes? I come from a country in Africa, and grew up in a household where I learned the importance of treating others with love and respect. Thro…
FeaturesOrganizations employ Customer Relationship Management (CRM) strategies, processes and technologies to optimize interactions with current and potential clients. Typically focusing on sales, marketing, support and service…
IUpdates
We are excited to share the latest news about our company’s activities from September. ONE: erxes in Mongolia “Digital Erdenet 2022” Last September, Erxes participated in the “Digital Erdenet 2022” event held in Erdenet…
IUpdates
Check out Erxes Inc.’s activity report for last October to get an update on the company’s latest developments and achievements. ONE: Erxes in Mongolia and around the world “Erxes Investor Day 2022” Join us at the “erxes…
IUpdates
We would like to update you on the latest news regarding erxes Inc. and its activities last November. ONE: erxes Mongolia and around the World On November 23, erxes Inc. successfully organized the “erxes Investors Day 2…
IUpdates
Stay up-to-date with our 2022 highlights of erxes Inc. ONE: erxes around the world Linode Rise Program erxes selected for the Linode Rise Program – a 12-month program supporting technology entrepreneurs to elevate their…
IUpdates
We would like to provide you with an update on erxes Inc.’s activities in January. ONE: erxes Shares Firstly, we are thrilled to share that our goal of making technology accessible to all businesses, stabilizing economi…
IUpdates
Check out the latest happenings at erxes in February with the following highlights: ONE: Goals and Objectives for 2023 We have updated our vision, mission, and strategy, and set its objectives for 2023. Vision is to bec…
UpdatesWe’re thrilled to announce our recent updates that will make your experience with our platform even better ✨Here’s what’s new: Chat Plugin: We’ve given our Chat Plugin a fresh new UI design, and it’s now available for c…
PUpdates
Introducing Form pages and custom CSS, Attachment preview slider, and Knowledgebase improvements with this product update.
UpdatesWe are excited to share our recent updates that will enhance overall user experience 🌟. Here’s a breakdown of the new features and improvements: Forum: We have introduced a new plugin called Forum, which is currently i…