Your digital office that connects employees across the organization enabling you to build communities, share knowledge and engage employees.
CUSTOMER CARE
Identify your customers' pain points and provide support services at the right time
Customer Care
Eliminate customer friction to ensure seamless service delivery, enhance the overall customer experience, and boost customer retention.
Product Roadmap
Keep your engineering, product, and stakeholder teams on the same page with visual roadmaps of your product strategy, helping teams align on goals and priorities.
Bug & Issue Tracking
Collect bug and issue requests, converting them into tasks for your team's priority list. You can also connect related issues, apply tags, and organize your backlog using custom fields and statuses.
Collaboration
Engage in collaboration with engineers, product managers, and scrum masters, making it simple to exchange updates on progress and future objectives.
PRODUCT MANAGEMENT
Plan, develop and launch, all-in-one place
Product management
Optimize the efficiency of the entire development process with a versatile workspace that unites diverse teams, multiple tools, and collective knowledge all in one place.
Product Roadmap
Keep your engineering, product, and stakeholder teams on the same page with visual roadmaps of your product strategy, helping teams align on goals and priorities.
Bug & Issue Tracking
Collect bug and issue requests, converting them into tasks for your team's priority list. You can also connect related issues, apply tags, and organize your backlog using custom fields and statuses.
Collaboration
Engage in collaboration with engineers, product managers, and scrum masters, making it simple to exchange updates on progress and future objectives.
EMPLOYEE ENGAGEMENT
Engage your employees to enhance efficiency and create incredible innovations.
Employee engagement
A central space for companies to connect with employees, simplify internal communication and foster employee engagement.
Employee Engagement
A news feed for sharing company news, recognizing employee achievements and promoting collaboration. Ultimately creating a more positive and connected workplace environment.
Internal Networking
Bring everyone in the company together on a single communication platform accessible from any device, eliminating the need for external messaging platforms.
Employee Directory
Explore the team member directory, where you can dive into individual profiles to strengthen connections and enhance your grasp of the company's structure.
MARKETING AUTOMATION
Create personalized marketing and automate your marketing efforts.
Marketing automation
Automate the custom marketing strategies for individual consumers or segments, delivering content or offers that align with a person's specific interests and needs.
Segments
Allows businesses to target different audience groups with tailored messages, enhancing the relevance and effectiveness of the campaigns.
Custom Campaign
Connect with your audiences with custom email campaigns that enable you to deliver content, offers, and messages that directly resonate with audience’s interests. View performances of each campaigns to continuously improve your campaign.
Automation
Make your marketing more efficient and engaging by automating tasks to deliver personalized content to the right audience at the right time, automate cross-functional operations, manage data in bulk, and more.
What our customers say about us
Discover how erxes helped others to optimize their business.
Grow your business better and faster.
All-in-one platform for the complete experience management lifecycle.
Deliver the best customer experience with erxes
