Products
One platform for sales, frontline, operations and AI agents, built on XOS.
Software
Free, self-hosted and open source. Run erxes on your own servers.
Solutions
By industry
Community
Install erxes, build plugins and contribute.
Company
Our mission, our team and the values behind erxes.
A new automation trigger fires when a ticket's status changes. You can build flows that react the mo...
A new automation trigger fires when a ticket's status changes. You can build flows that react the moment a ticket moves, for example when it is resolved or reopened.
The trigger ships with its own configuration components, so it appears in the automation builder like any other trigger.
Use it to notify owners, update related records, or log SLAs without manual checks.
Talk to our team about consolidating your stack onto erxes. 30-minute walkthrough, custom to your org.