Ticket reports now break tickets down by priority (Minor, Medium, High, Critical), status (new, open, in progress, resolved, closed, cancelled), and date — giving teams a clearer view of ticket volume and severity over time.
Frontline: Ticket Reports
Ticket reports now break tickets down by priority (Minor, Medium, High, Critical), status (new, open, in progress, resolved, closed, cancelled), and date — giving teams a clearer view of ticket volume and severity over t