The call widget now shows your live phone line status — Online, Paused, or Off — right at the top of the dialer, so agents can confirm their line is actually connected before placing a call instead of finding out mid-dial.
SIP Status on Call Widget
The call widget now shows your live phone line status — Online, Paused, or Off — right at the top of the dialer, so agents can confirm their line is actually connected before placing a call instead of finding out mid-dia