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Products
Experience
Management for SaaS
A one stop customer engagement platform to help you deliver authentic customer-centered services.
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Featured plugins from the XM for SaaS
erxes Messenger
Shared team Inbox
Social media integrations
Popups & forms
Multi-brand
Help Center
Knowledge base
Ticket Management
Customer portal
Multiple ticket pipelines
Contact management
Segmentation
Marketing automation
Account-based marketing
Custom reporting

Experience
Management for B2B Sales
A structured approach to manage your sales, close deals more efficiently, improve customer relationships, and achieve revenue goals.
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Featured plugins from the XM for B2B Sales
Sales pipeline
Lead capture
Sales automation
erxes messenger
Shared team Inbox
Contact management
Segmentation
Personalized marketing
Marketing automation
Social media integration
Help Center
Knowledge base
Ticket management
Customer portal
Email sending

Experience Management
for Employee
Your digital office that connects employees across the organization enabling you to build communities, share knowledge and engage employees.
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Featured plugins in the XM for Employee
Feed
Timeclock
Events
Internal Chat
Surveys
Bravo
Calendar
Team Member
Reactions
Learn
Leaderboard
Knowledge base
Structure
Shared documents
Assets

Experience
Management for Frontline
Enhance your front office operations to build stronger customer relationships, and boost team efficiency.
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Featured plugins in the XM for Frontline
erxes Messenger
Shared team Inbox
Automation
Popups & forms
Ticket management
Help Center
Knowledge base
Segmentation
Customer portal
Social media integrations
Contact management
Task pipeline
IMAP
Company branding
Growth hacking
Solutions
- By Industry
- By Role
- By Pain Pointscoming soon
- By Use Casecoming soon
- Customer Stories
Solutions for
Technology
Strengthen customer relationships, streamline product management, and foster collaboration with your team.
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Customer care
Customer communication
Ticket management
Digital help center
Marketing automation
Automation
Custom campaign
Segmentation
Product management
Product roadmap
Bug & issue tracking
Collaboration
Employee engagement
Employee newsfeed
Internal communication
Employee directory

Solutions for
Education
A comprehensive tool for seamless engagement, and support for students, parents, and faculty, prioritizing transparency and time efficiency.
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Student success
Shared inbox
Ticket management
Query submission
Help center
Knowledge base
Parent’s transparency
Email template
Campaign
Automation
erxes messenger
Faculty efficiency
Contacts
Segmentation
Task management
Pop-ups & forms

Solutions for
Healthcare
Promote personalized healthcare through improved communication, collaboration, and effective management.
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Patient communication
Shared inbox
Real time chat
erxes messenger
Email template
Task management
Employee efficiency
Contacts
Tracked data
Help center
Knowledge base
Segmentation
Resource management
Pipeline
Database
Tags
Automation

Solutions for
Customer support
Strengthen your customer support team, cultivate deeper customer connections, and enhance team productivity.
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Customer communication
Shared inbox
Real time chat
erxes messenger
Tracked data
Team productivity
Automation
Ticket management
Ticket tracking
Help center
Query submission

Solutions for
Marketing
Enhance marketing strategies by personalizing campaigns, simplifying workflows, automation and understanding customers.
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Marketing efficiency
Campaign
Track performance
Marketing automation
Task management
Personalized marketing
erxes messenger
Tracked data
Segmentation
Target group
Custom email templates

Solutions for
Product management
Explore how product management teams can efficiently monitor product roadmaps, streamline sprint processes, and launch new updates with ease.
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Planning & Collaboration
Sprint management
Task management
Product roadmap
Team collaboration
Customer-centric product
Bugs & issue tracking
Feature request
Ticket management
Segmentation
Pop-ups & forms
Pricing
Invest
Resources
Resource center
Blog
Growth Guidebook

Help Center

Grow Your SaaS
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Design system
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Developer Documentation

All you need to get erxes up and running & developing your own plugins.

User Guide

Get the most out of settings, configuration, & the use of plugins.

Help Center

Find all the answers to your questions here and get the most out of erxes.

Learn with erxes

Explore our library of educational content to learn how to set up and manage your erxes project.

User Documentation

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Video tutorials of everything about erxes

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Find out about erxes' product releases, new features, and general improvements.

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All-in-one platform for the complete experience management lifecycle.