Help Center

Publish knowledge-base content and ticket flows on a public site. This guide follows version 3.1.7 (03acdf712c).

For the knowledge-base domain, see Frontline.

App

apps/help-center/ is a standalone Next.js 16 (React 19) portal, not an Nx project. Development port is 3900.

• Apollo: modules/apollo/apolloClient.ts and ApolloWrapper.tsx resolve the gateway via readApiUrl() plus x-app-token handling in modules/apollo/utils/env.ts (NEXT_PUBLIC_ERXES_API_URL, NEXT_PUBLIC_APP_VERSION=OS|SAAS).
• .env.example uses a hosted gateway such as https://officenext.erxes.io/gateway; docker-entrypoint.sh injects NEXT_PUBLIC_* at runtime so one image can target different gateways.

Content comes from Frontline knowledge-base topics plus CMS announcements and ticket flows, depending on the release's settings.

Verify

1. Point the app at staging, load a topic, and confirm articles render.
2. Submit a ticket or feedback flow and confirm it reaches the intended inbox.
3. Rebuild with the production gateway URL and confirm no staging host remains in the output.

Source references

• Help-center Apollo client.
• Runtime env injection.