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Imagine a bottle filled with water reveals any cracks or holes, transparency exposes weaknesses and areas for improvement within a business. Transparency is not just a buzzword; Transparent companies are like a full bottle of water – clear, refreshing, and ready to face any challenge that comes their way.
Embracing transparency both internally and externally is not just about being open;
- Inside the business, transparency fosters trust, collaboration, accountability, morale, and conflict resolution in the workplace.
- Outside the business, transparency enhances customer trust, investor confidence, brand reputation, legal compliance, and competitive edge for businesses.
Well, this is how I started implementing transparency at our company:
So, I’ve begun writing down all the tasks involved in creating exceptional software and converting them into teams. Next, I’ll define the primary goal for each team and establish measurable results and key performance indicators (KPIs) to track the progress.
Outside the business on the other hand,
- Customers require clear information about product features, pricing, SLAs, privacy measures, and customer support details.
- Investors seek insights into financial performance, forecasts, investment strategies, governance practices, and company milestones.
- Partners benefit from understanding product roadmaps, collaboration opportunities, contract terms, KPIs, and project updates.
Here is my to-do list;
- Draw an easy-to-understand, full-length process map that involves the entire business operation of ours.
- Build a 4-member Growth/Marketing team responsible for facilitating transparency by providing or helping teams to provide necessary information both internally and externally to meet everyone’s needs.
- Outline the calendar for each team to keep everyone informed throughout the year.
- Build a system that can easily show the above KPIs to me and erxes family members.
- Add new channel at our Discord community called CEO update keep the community members updated regularly.
- Increase the usability of erxes Insight plugin internally.
- Improve our readme page at Github https://github.com/erxes/erxes as well as add new repo pages for each plugin filled with developer-friendly guidelines.
- Improve the https://culture.erxes.mn/ & https://culture.erxes.io.
- Improve the https://help.erxes.io/ & https://help.erxes.mn/.
- Improve the https://erxes.io/resource-center and talk about it more often.
- Also, improve Investment https://erxes.io/invest & https://erxes.io/invest and send quarterly updates.
- And many more.
Ideally, I will make sure anyone has the right and enough information needed to make the right decision in whatever they do.
Inspired by the book “The Right It: Why So Many Ideas Fail and How to Make Sure Yours Succeed” by Alberto Savoia