erxes plugin
Knowledge base
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Made by Erxes

Create Help Articles for Customer Self-service

#Marketing
#Service
📝DESCRIPTION

Educate both your customers and staff by creating a help center related to your brands, products and services to reach higher level of satisfactions.

FEATURES

Create contents for FAQ

  • - Resolve cases faster with instant access to records of how agents solved similar cases

Label the answer and questions

  • - Organize your Knowledge base menu with labels or folders by brands, products and even by type of questions

Knowledge base on your webiste

  • - Create embeddable knowledge base and FAQs on your messenger of website.

Auto updates

  • - Create new page on your website and connect your knowledge base menu to your website.