DESCRIPTION
Enable businesses to capture every single customer feedback and communicate in real time. Works in tandem with the Knowledge Base plugin to help you educate your customers.
FEATURES
Connect your website with Erxes Messenger
- - Connect your website with Erxes messenger and enable to capture every single customer feedback or questions
FAQ in your Messenger
- - Direct your customers with most asked or frequently asked questions which leads to satisfied customers
Automated messenger reply
- - Create automated reply on your messenger while you are away.
Monitor on all sorts of analytics erxes provide
- - Analytics can lead to better and more productive customer relationships through the evaluation of the organization's customer service and analyzing the customers.